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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Matthew B.'s profile image
Matthew B. 
on Birdeye

2 years ago

I liked the weekly call/follow up that I received from Linda. Makes it very nice with the process not being in person. Thank you 

Thomas M.'s profile image
Thomas M. 
on Birdeye

2 years ago

Pennymac, especially Ashton, made the process smooth and easy. Communication is key with all that we do and Pennymac and Ashton communicated everything very well and timely. 

Justin B.'s profile image
Justin B. 
on Birdeye

2 years ago

Me and my wife were starting our refi and our mortgage company for some reason was the last place to try to ask for help. We should of done that first- Joseph was who we talked to to get started and Linda finished us the rest of the way. Both were fantastic, very pleasant to talk to not pushy or rushing through anything, which made it possible for us to get going in the right direction 

CHARLOTTE F.'s profile image
CHARLOTTE F. 
on Birdeye

2 years ago

Great service thanks for your help 

Paulette C.'s profile image
Paulette C. 
on Birdeye

2 years ago

This was a pleasant experience. There were some bumps along the way. but overall I am happy that I was able to refinance my home mortgage with a more tolerable monthly payment. Thank you Evelyn for all your help. 

Ashley B.'s profile image
Ashley B. 
on Birdeye

2 years ago

Great experience 

Kelly W.'s profile image
Kelly W. 
on Birdeye

2 years ago

Brandy Harrison was very helpful and knowledgeable throughout the entire process. However, Brandy was unable for a few days after my closing and things became very frustrating after contacting PennyMac and speaking to a young lady who really sounded as if she didn’t want to answer the phone and unable to provide me with any answers to my inquiries, the process took a turn for the worst. Thankfully, things were finally cleared up with the missing document and the funds were sent to the title company. 

Deloris L.'s profile image
Deloris L. 
on Birdeye

2 years ago

While process went faster than I anticipated. Original close date given was Jan 15th. I signed closing paperwork on Dec 30th. 

Mary S.'s profile image
Mary S. 
on Birdeye

2 years ago

no comment 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.