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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,276 reviews
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Timonthy S.'s profile image
Timonthy S. 
4 years ago

The process was presented in a very clear and concise manner. Very smooth process! 

Michelle B.'s profile image
Michelle B. 
4 years ago

Communication, speedy process 

Rachel L.'s profile image
Rachel L. 
4 years ago

Rod was very helpful and made sure my second time around was skin care of since my first process didn’t work out or no one contacted me 

Lamar B.'s profile image
Lamar B. 
4 years ago

The refinance process was simple and easy. 

Kyrus F.'s profile image
Kyrus F. 
4 years ago

Thanks! The only complaint I have is: I received checks that I had to send for payoffs...I the world we live in today, this would have been a lot faster and secure for MAC to send electronically. Also, the payoff amounts we from the original documents I sent. No one from MAC called to verify new payoffs so I'm hoping to get any overpayment send back to me? Needs to be a better customer service on this!!!! Kyrus Frames 

Benjamin D.'s profile image
Benjamin D. 
4 years ago

Great experience! Good rates and good communication. 

JACQUELINE S.'s profile image
JACQUELINE S. 
4 years ago

Evelyn made everything clear, concise, and easy! 

Elmer P.'s profile image
Elmer P. 
4 years ago

Communication was not clear. Although I had a main person to communicate with, I received document requests from different people, sometimes about the same documents, documents I did not have to produce or documents I had submitted already. 

Monica C.'s profile image
Monica C. 
4 years ago

My experience was good, very informative staff. The process went smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,276 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.