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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ashton Northcutt was the only saving grace in this whole process. She was a perfect example of professionalism.
The refinance process was simple and easy.
Thanks! The only complaint I have is: I received checks that I had to send for payoffs...I the world we live in today, this would have been a lot faster and secure for MAC to send electronically. Also, the payoff amounts we from the original documents I sent. No one from MAC called to verify new payoffs so I'm hoping to get any overpayment send back to me? Needs to be a better customer service on this!!!! Kyrus Frames
My experience was flawless from the beginning until closing. I will recommend Penny Mac to others who are looking to purchase a home or refinance.
5 star experience
The entire process was super easy. I explored other lenders and did not have the same experience.
More proactive communication and timeline updates. So much time was spent with us waiting and wondering what was happening. It was also very difficult to get a hold of our loan agent when needed. Closing documents were inaccurate twice and should’ve been sent for our review proactively rather than us having to jump through hoops to see them prior to closing.
The initial communication was wonderful with the first couple phone calls answered all of my questions. Everything went smoothly after that.
Great refi process from beginning to end. Thanks M.A.C. Team!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,241 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.