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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thanks! The only complaint I have is: I received checks that I had to send for payoffs...I the world we live in today, this would have been a lot faster and secure for MAC to send electronically. Also, the payoff amounts we from the original documents I sent. No one from MAC called to verify new payoffs so I'm hoping to get any overpayment send back to me? Needs to be a better customer service on this!!!! Kyrus Frames
Ashton was very helpful and informative.
we had some issue with document but they were sorted out in time & was able to close thanks to Amanda's timely help
Communication
Great experience! Good rates and good communication.
The entire process was super easy. I explored other lenders and did not have the same experience.
More proactive communication and timeline updates. So much time was spent with us waiting and wondering what was happening. It was also very difficult to get a hold of our loan agent when needed. Closing documents were inaccurate twice and should’ve been sent for our review proactively rather than us having to jump through hoops to see them prior to closing.
The initial communication was wonderful with the first couple phone calls answered all of my questions. Everything went smoothly after that.
Great refi process from beginning to end. Thanks M.A.C. Team!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,276 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.