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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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CLARENCE B.'s profile image
CLARENCE B. 
on Birdeye

3 years ago

not proactive, reactive 

Erica C.'s profile image
Erica C. 
on Birdeye

3 years ago

My closing was a week earlier than anticipated. It went great and better yet that they were able to accommodate around my schedule on a Friday evening. Thank you! 

MAKALA V.'s profile image
MAKALA V. 
on Birdeye

3 years ago

I started the refinancing process in early August. I was told I would close late September or early October. My loan apparently got stuck somewhere but no one called me. I had submitted everything they asked for. I called Barbara just about every day for 3 or 4 weeks asking why my loan wasn’t moving. She kept saying she would talk to her manager. It finally got pushed through and we closed on November 6th. I feel like this was way too long and it was not handled the way it should have been. 

Dalis W.'s profile image
Dalis W. 
on Birdeye

3 years ago

My experience with Jericha Kane was wonderful! She is a sweet and knowledgeable young lady. Very dedicated and responsible. She made it a joy to refinance my loan with PennyMac. Thank you for such a wonderful processor! Dalis Wilson 

Mary S.'s profile image
Mary S. 
on Birdeye

3 years ago

Thank you I am very pleased with the refi process and outcome. I really like working with PennyMac! 

Jenny B.'s profile image
Jenny B. 
on Birdeye

3 years ago

Horrible Communication. 

JOHN S.'s profile image
JOHN S. 
on Birdeye

3 years ago

Smooth and easy 

Jerry H.'s profile image
Jerry H. 
on Birdeye

3 years ago

I had a great experience! Friendly courteous professional service. 

DANIEL L.'s profile image
DANIEL L. 
on Birdeye

3 years ago

From the very start staff was pleasant helpful and polite easy transaction and we had such an easy pleasant transaction we recommended coworker and my brother to use penny Mac for loan services thank you for your expertise and pleasant communication The Lether’s 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.