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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,231 reviews
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JOHN P.'s profile image
JOHN P. 
on Birdeye

4 years ago

Better communication and prompt communication between and from Jericha. As the refinance process moved forward it got to a point she just flat out ignored our emails and calls. There was a tremendous lack of communication and miscommunication between documents needed. We ended up having to contact a VP out the issues. Overall we are not happy with the whole process. 

MARIELA M.'s profile image
MARIELA M. 
on Birdeye

4 years ago

Communication 

Thomas L.'s profile image
Thomas L. 
on Birdeye

4 years ago

Having someone to be able to reach out to at all times. I understand the times we are in, but getting someone on the phone when needed was difficult. My Mac Team should be listed with phone numbers and individual emails. 

BRITTANY M.'s profile image
BRITTANY M. 
on Birdeye

4 years ago

Barbara was great! She worked hard for me and I very much appreciate her! 

Jason T.'s profile image
Jason T. 
on Birdeye

4 years ago

Friendly service and sound advice made my experience great. 

John K.'s profile image
John K. 
on Birdeye

4 years ago

Very professional and courteous from initiation to closing. 

BRIAN K.'s profile image
BRIAN K. 
on Birdeye

4 years ago

Very good experience. Kept in contact with me at all steps. 

Deborah M.'s profile image
Deborah M. 
on Birdeye

4 years ago

Sammijo and Chanet were both great and professional and easy to work with. 

Harry M.'s profile image
Harry M. 
on Birdeye

4 years ago

The process was handled exactly as smooth and quick as I was told it would be in the beginning and I had no problems from start to finish. I will recomend PennyMac to any one that ask and tell them the same thing I have said here today. my wife and I are completely satisfied. We have no complaints. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,231 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.