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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Salvador S.'s profile image
Salvador S. 
on Birdeye

3 years ago

Dealing with PennyMac was great. 

Nicole L.'s profile image
Nicole L. 
on Birdeye

3 years ago

Clear concise communication 

RUSSELL S.'s profile image
RUSSELL S. 
on Birdeye

3 years ago

It was impossible to get updates on our status. A number of times we requested weekly updates on a regular basis. This never happened. 

WALTER D.'s profile image
WALTER D. 
on Birdeye

3 years ago

5 star. 

JACQUELINE S.'s profile image
JACQUELINE S. 
on Birdeye

3 years ago

Communication is KEY!!!! The follow up / touch base calls should happen as scheduled. I had to reach out even after I/we had scheduled the call. I understand you guys do this every day, but to the average homeowner this is a big/important deal and we are nervous about making changes to one of the largest purchase in our life time 

JOHN C.'s profile image
JOHN C. 
on Birdeye

3 years ago

The time and speed of the process was impressive! 

JAVIER Q.'s profile image
JAVIER Q. 
on Birdeye

3 years ago

Thank you! 

ANTHONY H.'s profile image
ANTHONY H. 
on Birdeye

3 years ago

I had to keep following up with our agent to get updates and the process took a few weeks longer than originally promised. 

Elvira G.'s profile image
Elvira G. 
on Birdeye

3 years ago

Kaitlan Shea was excellent she answered all my questions and helped me with everything. She was a person I learned to trust and she guided me through the whole process very smoothly. She is an asset to your organization. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.