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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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Never answered my phone calls did not receive paperwork I asked for different information I was told on phone bad service very unprofessional
The entire process was exceptional!
Great communication and explained the process clearly. It was my first time refinancing my house after my purchase and it was a great experience with PennyMac.
This was my first ever refinance. The entire process from start to finish was very enjoyable. Thanks to all that were involved.
unsure
Professional, pleasant, powerful
TOOK 3 WEEKS TO GET A RESPONSE FROM LOAN OFFICER TATE MACKRELL REGARDING REQUESTED AMENDMENT TO URLA DOCUMENT. LET HIM AND HIS MANAGER MARC HENRY SEVERAL PHONE AND EMAIL MESSAGES WITH NO RESPONSE. IT WAS NOT UNTIL I FOUND OUT WHO OFFICE MGR WAS AND EMAILED RICH FERRE FOR ASSISTANT REGARDING MY UNANSWERED INQUIRY DID I FINALLY RECEIVE A CALL FROM TATE MACKRELL.
Richard Kinsey was great to work with. He made it very easy to apply for the loan.
PENNYMAC has a 4.5 star rating with 3,259 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.