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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service as always
Great service!
The only problem was that we had solar installed a few months back, so a lien had to be covered since the panels are attached to the house. That took a while and I personally had to make several calls to speak with the Settlement agent. She said their company was snowed under due to the volume they were presently handling. But she said she would send the documents again to the solar company we are leasing from. That took a matter of a couple of days. We closed on the 75th day (approximately) .
I always have enjoyed working with Pennymac. They are pleasant, informative.
I liked that Rebekah was the liaison. I only had to explain to or ask one person. She was great to inform us of documents coming, remind us of anything we missed and making sure all went smoothly.
Easy experience
The entire process went smoothly from application to closing. Everyone that helped me was professional and knowledgeable and everything occured in the expected time frame.
Richard communicated regularly. The only glitch was the closing did not happen as scheduled. Communication was only 30 minutes prior to the no show. Our rate was locked in, but if there was a lower rate available shouldn't we of had the opportunity to take advantage.
Smooth transition on refi and everyone was so pleasant to work with
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,259 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.