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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Katelyn Shea, made the process in a great experience To me. She always was so attentive and helpful with all.
Communication was very weak. I also made it very clear from the beginning I wanted my husband added to the title and he wasn't, I still have no answer on whether he will be or not. I called and left a message and no one ever called me back or looked into it until I called again the next day. Was never given an update until I called and asked for one and I still don't have an update on what is going on to get him added. The gentleman that called to schedule my notary was also unprofessional.
Customer service was superb!
PennyMac Loan Services . They are very fast , accurate and reliable.
I requested a phone call to review hud1, never got a call. Closing dates changed 3 times my contact person changed a couple of days before closing and I was told I had to get a certified check or do a wire transfer an hour or so before closing. It was to my understanding I could have submitted a personal check. Seemed very unorganized.
More communication throughout the process. I did not hear anything for two weeks regarding the application. I had emailed two times and never received a response back. Very disappointed in the communication, but impressed with how quickly and easy the refinance was.
Barbara Fernandez is the BEST. She was sooooooo professional
Easy as pie to refi!
The representatives with PennyMac were very responsive and helpful. They were able to answer all of my questions. During the process they were able to set my mind at ease and ensure that everything went smoothly.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,231 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.