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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Jacqueline K.'s profile image
Jacqueline K. 
on Birdeye

3 years ago

Customer service was superb!  

BERNARDO Flores J.'s profile image
BERNARDO Flores J. 
on Birdeye

3 years ago

PennyMac Loan Services . They are very fast , accurate and reliable. 

Cheryl S.'s profile image
Cheryl S. 
on Birdeye

3 years ago

I requested a phone call to review hud1, never got a call. Closing dates changed 3 times my contact person changed a couple of days before closing and I was told I had to get a certified check or do a wire transfer an hour or so before closing. It was to my understanding I could have submitted a personal check. Seemed very unorganized. 

MICHAEL R.'s profile image
MICHAEL R. 
on Birdeye

3 years ago

More communication throughout the process. I did not hear anything for two weeks regarding the application. I had emailed two times and never received a response back. Very disappointed in the communication, but impressed with how quickly and easy the refinance was. 

ANTONIO B.'s profile image
ANTONIO B. 
on Birdeye

3 years ago

Barbara Fernandez is the BEST. She was sooooooo professional 

Marie Flores G.'s profile image
Marie Flores G. 
on Birdeye

3 years ago

The meeting times were efficient and precise. Overall, the process was easy and seamless. 

JOACHIM T.'s profile image
JOACHIM T. 
on Birdeye

3 years ago

Easy as pie to refi! 

Ann S.'s profile image
Ann S. 
on Birdeye

3 years ago

We are glad we chose PennyMac. So far, we've had very good experiences with the company. 

VELMA H.'s profile image
VELMA H. 
on Birdeye

3 years ago

The representatives with PennyMac were very responsive and helpful. They were able to answer all of my questions. During the process they were able to set my mind at ease and ensure that everything went smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.