PENNYMAC

4.5

Mortgage Lenders
Tampa, FL

About this business

Finance Mortgage Lenders

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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Weekday	Schedule	Status
Mon	6:00 a.m. to 7:00 p.m.
Tue	6:00 a.m. to 7:00 p.m.
Wed	6:00 a.m. to 7:00 p.m.
Thu	6:00 a.m. to 7:00 p.m.
Fri	6:00 a.m. to 7:00 p.m.
Sat	6:00 a.m. to 5:00 p.m.
Sun	Closed

4.53,276 reviews

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William W.

5 years ago

Worked out great.

TAVARIS B.

5 years ago

One of if not the best experience that I have ever had working with a mortgage company! Thanks PennyMac for your first class service!

CRISTIN S.

5 years ago

I had to reschedule my closing 4 times due to paperwork being inaccurate. This was very unprofessional and inconvenient. Additilly, I had to send my POA to the title company myself due to them never receiving it. When I spoke with Rebekah, she could never get me a straight answer to why the process kept getting messed up.

JOHN B.

5 years ago

A very nice experience!

Alexandria P.

5 years ago

Thanks so much for making this an easy process!

Steven J.

5 years ago

Easier communication with loan personnel with follow up phone calls after emails were sent

TREVOR T.

5 years ago

I tried to put money down to offset my big property insurance and it was excepted because they want me to pay the property insurance for the life of the loan

Charles K.

5 years ago

I was asked multiple times for tax documents and title company information. I had to call multiple times and follow-up to make sure the documents had been received and processed. There was confusion concerning how the loan would be closed. I was scheduled to close with a mobile notary and I was also called by my title company to close with them. I never got an answer on which I was supposed to use. These miscues added weeks to the process.

Anthony S.

5 years ago

All PennyMac representatives were courteous, however failed to keep consistent and regular communication due to all departments involved to be seemingly highly disconnected from one another. The disconnect resulted in multiple loan delays, cancellation and undue stress which was prolonged for nearly 5 months. This disconnected process between PennyMac departments also resulted in damaged credit scores of both individuals on the loan which later was corrected but found to be a PennyMac error.