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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,276 reviews
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JOACHIM T.'s profile image
JOACHIM T. 
5 years ago

Easy as pie to refi! 

Ann S.'s profile image
Ann S. 
5 years ago

We are glad we chose PennyMac. So far, we've had very good experiences with the company. 

TAVARIS B.'s profile image
TAVARIS B. 
5 years ago

One of if not the best experience that I have ever had working with a mortgage company! Thanks PennyMac for your first class service! 

CRISTIN S.'s profile image
CRISTIN S. 
5 years ago

I had to reschedule my closing 4 times due to paperwork being inaccurate. This was very unprofessional and inconvenient. Additilly, I had to send my POA to the title company myself due to them never receiving it. When I spoke with Rebekah, she could never get me a straight answer to why the process kept getting messed up. 

CARLOS E.'s profile image
CARLOS E. 
5 years ago

Surprisingly painless refinance process. Rate & cash to close were second to none! 

Ronald E.'s profile image
Ronald E. 
5 years ago

Working with Katelyn Shea was a pleasure from the first day. Her personality let me know that she cared about my comfort level of understanding every step of the refinance process. She would set dates for our follow-up's and was always on time. Her professional knowledge of the finance world cleared up any question that I had. On the day for our closing Katelyn made sure that everything was in place and things went well. Katelyn Shea made my PennyMac experience truly a pleasure. 

JOHN B.'s profile image
JOHN B. 
5 years ago

A very nice experience! 

Steven J.'s profile image
Steven J. 
5 years ago

Easier communication with loan personnel with follow up phone calls after emails were sent 

Charles K.'s profile image
Charles K. 
5 years ago

I was asked multiple times for tax documents and title company information. I had to call multiple times and follow-up to make sure the documents had been received and processed. There was confusion concerning how the loan would be closed. I was scheduled to close with a mobile notary and I was also called by my title company to close with them. I never got an answer on which I was supposed to use. These miscues added weeks to the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,276 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.