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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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William W.'s profile image
William W. 
on Birdeye

3 years ago

Worked out great. 

TAVARIS B.'s profile image
TAVARIS B. 
on Birdeye

3 years ago

One of if not the best experience that I have ever had working with a mortgage company! Thanks PennyMac for your first class service! 

CARLOS E.'s profile image
CARLOS E. 
on Birdeye

3 years ago

Surprisingly painless refinance process. Rate & cash to close were second to none! 

Ronald E.'s profile image
Ronald E. 
on Birdeye

3 years ago

Working with Katelyn Shea was a pleasure from the first day. Her personality let me know that she cared about my comfort level of understanding every step of the refinance process. She would set dates for our follow-up's and was always on time. Her professional knowledge of the finance world cleared up any question that I had. On the day for our closing Katelyn made sure that everything was in place and things went well. Katelyn Shea made my PennyMac experience truly a pleasure.  

ANTHONY P.'s profile image
ANTHONY P. 
on Birdeye

3 years ago

Reid & Barbara were very responsive & helpful! Great experience! Thank you! 

JOHN B.'s profile image
JOHN B. 
on Birdeye

3 years ago

A very nice experience! 

JENNIFER T.'s profile image
JENNIFER T. 
on Birdeye

3 years ago

Ms. Fernandez made the process easy from beginning to end. She was kind, prompt in responses and even went out of her way to get the answers needed when she didn’t have them herself. She’s a gem. Absolute pleasure working with her. 

Alexandria P.'s profile image
Alexandria P. 
on Birdeye

3 years ago

Thanks so much for making this an easy process! 

Anthony S.'s profile image
Anthony S. 
on Birdeye

3 years ago

All PennyMac representatives were courteous, however failed to keep consistent and regular communication due to all departments involved to be seemingly highly disconnected from one another. The disconnect resulted in multiple loan delays, cancellation and undue stress which was prolonged for nearly 5 months. This disconnected process between PennyMac departments also resulted in damaged credit scores of both individuals on the loan which later was corrected but found to be a PennyMac error. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.