PENNYMAC

Susan B. 

on Birdeye

5 years ago

All went well. My previous mortgage was with PennyMac, so I believe I was given a better rate and lower fees than offered by other mortgage companies for my refinance. Everyone at my M.A.C. Team was very nice, knowledgeable and responsive. Responses to my questions via email were quickly answered. I couldn't be more pleased. My thanks to all. (Give them all a raise! Wink.) 

Anand V. 

on Birdeye

5 years ago

Penny Mac offers a reliable and streamlined experience with quality service and help 

CARLOS E. 

on Birdeye

5 years ago

Surprisingly painless refinance process. Rate & cash to close were second to none! 

ANTHONY P. 

on Birdeye

5 years ago

Reid & Barbara were very responsive & helpful! Great experience! Thank you! 

JOHN B. 

on Birdeye

5 years ago

A very nice experience! 

Alexandria P. 

on Birdeye

5 years ago

Thanks so much for making this an easy process! 

Steven J. 

on Birdeye

5 years ago

Easier communication with loan personnel with follow up phone calls after emails were sent 

TREVOR T. 

on Birdeye

5 years ago

I tried to put money down to offset my big property insurance and it was excepted because they want me to pay the property insurance for the life of the loan 

Charles K. 

on Birdeye

5 years ago

I was asked multiple times for tax documents and title company information. I had to call multiple times and follow-up to make sure the documents had been received and processed. There was confusion concerning how the loan would be closed. I was scheduled to close with a mobile notary and I was also called by my title company to close with them. I never got an answer on which I was supposed to use. These miscues added weeks to the process.