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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,244 reviews
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Anand V.'s profile image
Anand V. 
4 years ago

Penny Mac offers a reliable and streamlined experience with quality service and help 

CARLOS E.'s profile image
CARLOS E. 
4 years ago

Surprisingly painless refinance process. Rate & cash to close were second to none! 

Ronald E.'s profile image
Ronald E. 
4 years ago

Working with Katelyn Shea was a pleasure from the first day. Her personality let me know that she cared about my comfort level of understanding every step of the refinance process. She would set dates for our follow-up's and was always on time. Her professional knowledge of the finance world cleared up any question that I had. On the day for our closing Katelyn made sure that everything was in place and things went well. Katelyn Shea made my PennyMac experience truly a pleasure.  

ANTHONY P.'s profile image
ANTHONY P. 
4 years ago

Reid & Barbara were very responsive & helpful! Great experience! Thank you! 

JOHN B.'s profile image
JOHN B. 
4 years ago

A very nice experience! 

Alexandria P.'s profile image
Alexandria P. 
4 years ago

Thanks so much for making this an easy process! 

Steven J.'s profile image
Steven J. 
4 years ago

Easier communication with loan personnel with follow up phone calls after emails were sent 

TREVOR T.'s profile image
TREVOR T. 
4 years ago

I tried to put money down to offset my big property insurance and it was excepted because they want me to pay the property insurance for the life of the loan 

Charles K.'s profile image
Charles K. 
4 years ago

I was asked multiple times for tax documents and title company information. I had to call multiple times and follow-up to make sure the documents had been received and processed. There was confusion concerning how the loan would be closed. I was scheduled to close with a mobile notary and I was also called by my title company to close with them. I never got an answer on which I was supposed to use. These miscues added weeks to the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,244 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.