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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Kenneth W.'s profile image
Kenneth W. 
on Birdeye

3 years ago

Communication about how the loan was going was weekly, which I appreciate. Any questions were answered promptly. Even though there was an inaccurate document at closing, is was corrected and sent to us to print, and we could still complete the closing the same day. I will recommend anyone to use Penny Mac. 

CHARLITA C.'s profile image
CHARLITA C. 
on Birdeye

3 years ago

Very smooth process. All agents were polite and knowledgeable. Seamless process and closed at home. Not to mention saved tons of money. 

Raymundo Zayas B.'s profile image
Raymundo Zayas B. 
on Birdeye

3 years ago

Outstanding... 

Steven Gallegos J.'s profile image
Steven Gallegos J. 
on Birdeye

3 years ago

Yes, the amount I was told the monthly payments would be ended inaccurate and had increased $100 more than told. Very disappointed. 

DAVID W.'s profile image
DAVID W. 
on Birdeye

3 years ago

Very easy process and friendly representatives. 

Teh L.'s profile image
Teh L. 
on Birdeye

3 years ago

Overall I am happy to continue to be working with PennyMac over the years as loan agent. I recently refinanced my VA loan and was able to get a really low rate of 2.25%! The process was simple and stress free, it took a little time and some explanation but at the end it was all worth it! 

DESIREE W.'s profile image
DESIREE W. 
on Birdeye

3 years ago

PennyMac Loan Services provided exceptional customer services. The whole loan process went very smoothly. Thanks for your service. 

Leticia Moron L.'s profile image
Leticia Moron L. 
on Birdeye

3 years ago

Great experience, very pleased with Refinance. Great communication every step of the way. Thank you Penny Mac. 

DIPTI N.'s profile image
DIPTI N. 
on Birdeye

3 years ago

First of all Katelyn did an excellent job on her part but it took ages to have the Loan officer contacted after we initially talked to some person. He never ever called us back and we wrote to Penny Mac but yet to receive any replies to date within three months .The second Loan officer have not very much helpful as We have told about the wrong Credit Bureau reports submitted by Penny Mac's own Company and still to date nothing has been answered. The Percentage of Loan is based on the Credit wo 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.