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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,231 reviews
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TIFFANY R.'s profile image
TIFFANY R. 
on Birdeye

4 years ago

N/A 

Levi Van S.'s profile image
Levi Van S. 
on Birdeye

4 years ago

Best refinancing experience I've had to date! 

Chrystal R.'s profile image
Chrystal R. 
on Birdeye

4 years ago

We requested more than once to be sure our new title had the correct names as there had been a name change since the time of purchase. We had to delay our closing g another week as the first closer had incorrect documents. The second set of documents still had to be updated during the closing, even after we had requested it. 

MICHELLE H.'s profile image
MICHELLE H. 
on Birdeye

4 years ago

If you are looking to refinance PennyMac is the company you want to work with. They will keep you informed during the entire process. 

NOWELL B.'s profile image
NOWELL B. 
on Birdeye

4 years ago

Everything went smooth, easy process and prompt follow thorough on closing! Very satisfied!  

Charles S.'s profile image
Charles S. 
on Birdeye

4 years ago

Professionalism was excellent. 

JEFFERY S.'s profile image
JEFFERY S. 
on Birdeye

4 years ago

The communication process was very poor. When you call to speak with someone about a question you may have your either put on hold forever or you have to leave a message which is responded to 2 or 3 days later. I am so glad the refinance process is finally over. 

ROBERT B.'s profile image
ROBERT B. 
on Birdeye

4 years ago

Thank you! 

LAURA B.'s profile image
LAURA B. 
on Birdeye

4 years ago

Answering phone calls and returning emails. Accurate information about what my cash to close would have been- I paid more than I expected just to get the process over with bc the communication was poor and no one returned my calls and I never got answers to many questions. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,231 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.