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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,231 reviews
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Steven Gallegos J.'s profile image
Steven Gallegos J. 
on Birdeye

4 years ago

Yes, the amount I was told the monthly payments would be ended inaccurate and had increased $100 more than told. Very disappointed. 

Sandra B.'s profile image
Sandra B. 
on Birdeye

4 years ago

I was told I would receive an update weekly...that didn't happen. I had to call and leave a message each week. I wasn't able to log onto the website for a loan update as the loan # provided and my social wasn't recognized. I was told that the reason closing was delayed was because I didn't esign my documents in a timely manner, when I actually esigned within 30 mins of receiving my email. Communication is key and seriously lacking. 

DIPTI N.'s profile image
DIPTI N. 
on Birdeye

4 years ago

First of all Katelyn did an excellent job on her part but it took ages to have the Loan officer contacted after we initially talked to some person. He never ever called us back and we wrote to Penny Mac but yet to receive any replies to date within three months .The second Loan officer have not very much helpful as We have told about the wrong Credit Bureau reports submitted by Penny Mac's own Company and still to date nothing has been answered. The Percentage of Loan is based on the Credit wo 

ROCHELLE N.'s profile image
ROCHELLE N. 
on Birdeye

4 years ago

I though the refinancing process would be complicated and tedious, but it was too easy! 

PATRICK O.'s profile image
PATRICK O. 
on Birdeye

4 years ago

My refinance experience with PennyMac and in particular Mariann Quick, was phenomenal. From start to finish the process was a breeze. Mariann was an absolute pleasure to work with and I can't say enough good things about her and her professionalism. Highly recommended! Thank you! 

Michael S.'s profile image
Michael S. 
on Birdeye

4 years ago

This process was very easy. Thanks! 

ROBERT W.'s profile image
ROBERT W. 
on Birdeye

4 years ago

Quick and painless :) 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

4 years ago

n'a 

Victor Ortuno V.'s profile image
Victor Ortuno V. 
on Birdeye

4 years ago

good 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,231 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.