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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication about how the loan was going was weekly, which I appreciate. Any questions were answered promptly. Even though there was an inaccurate document at closing, is was corrected and sent to us to print, and we could still complete the closing the same day. I will recommend anyone to use Penny Mac.
Very smooth process. All agents were polite and knowledgeable. Seamless process and closed at home. Not to mention saved tons of money.
Yes, the amount I was told the monthly payments would be ended inaccurate and had increased $100 more than told. Very disappointed.
PennyMac Loan Services provided exceptional customer services. The whole loan process went very smoothly. Thanks for your service.
I was told I would receive an update weekly...that didn't happen. I had to call and leave a message each week. I wasn't able to log onto the website for a loan update as the loan # provided and my social wasn't recognized. I was told that the reason closing was delayed was because I didn't esign my documents in a timely manner, when I actually esigned within 30 mins of receiving my email. Communication is key and seriously lacking.
First of all Katelyn did an excellent job on her part but it took ages to have the Loan officer contacted after we initially talked to some person. He never ever called us back and we wrote to Penny Mac but yet to receive any replies to date within three months .The second Loan officer have not very much helpful as We have told about the wrong Credit Bureau reports submitted by Penny Mac's own Company and still to date nothing has been answered. The Percentage of Loan is based on the Credit wo
I though the refinancing process would be complicated and tedious, but it was too easy!
Quick and painless :)
n'a
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,260 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.