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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was quick, courteous and friendly. The PM tech went thru all the processes, procedures and outline what they and I needed to do to accomplish my re-finance. Thanks Gals an Guys for a Great experience. Thank you all!!!
It was a refi so no hitches.
First off, PennyMac offered me a 3.3 percent interest rate. After getting a referral to another lender from a coworker, that lender offered me a 2.5 rate. My question is why the big difference? Luckily PennyMac did match the offer. Another problem I had was when I would send questions by email or even leave messages by phone I did not get a prompt response back, mostly from Brandis Rembert. I should mention that the first delay was because her email went to my junk mail folder. She was nice tho
Was the fastest refinance I have ever done over the past 9 refinances I done. No documents required and didn't have to submit anything. Easy cheesy.... Thanks so much
Great experience! Helpful whenever I had questions and quick responses..The overall experience was good, however the communication between the company can use some help..was told no September payment and I keep getting late notices for September..hopefully that part of the company improves but the loan process was quick and easy and especially during a pandemic..
Awesome communication great service
Mairann from Pennymac was amazing! She was very clear, forthcoming and well versed in everything start to finish with our closing. She was also available to chat whenever we had questions and called every week to ensure things were on track and to give updates on our process. Amazing experience!
Process was faster than expected. All paperwork requirements were communicated up front and no additional requirements were added later.
Took a while with the demand for loans at this time, but overall the process was smooth with very good communication.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,224 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.