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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great PennyMac team members worked with me throughout the entire process and kept me informed during each stage of the process. They provided answers to each and every (many) questions I posed along the journey prior to finalizing the deal. I would recommend PennyMac to friends and family definitely.
Richard and Saviz has once again made this refinance a breeze.
The process was quick, courteous and friendly. The PM tech went thru all the processes, procedures and outline what they and I needed to do to accomplish my re-finance. Thanks Gals an Guys for a Great experience. Thank you all!!!
It was a refi so no hitches.
This is no way reflects the service I received from Marcia Wiggins. She went up and beyond!!! The closing was delayed 6 times. It was a fiasco. Marcia did her best to communicate with me and was beyond what was expected. However, the closing company delayed and continued to request information that was previously supplied. They were very unprofessional not showing up for the first closing date and then a list of other issues until we finally closed 23 days later than originally requested.
Being a current PennyMac customer and a promise from them of a quick and simple process was the reason why I chose to stay with PennyMac. I apply for the refinancing of my home and at the end of a painful and complete opposite of what I was promised, I can truly say I regret going through this process with PennyMac. It sucks that I am limited on the length of my post but if I could write everything that I went through I would have American's new #1 best-selling book. Think twice about PennyMac!
Shaitrice was very helpful and responsive anytime I had questions. I really appreciated working with her on our refi!
First off, PennyMac offered me a 3.3 percent interest rate. After getting a referral to another lender from a coworker, that lender offered me a 2.5 rate. My question is why the big difference? Luckily PennyMac did match the offer. Another problem I had was when I would send questions by email or even leave messages by phone I did not get a prompt response back, mostly from Brandis Rembert. I should mention that the first delay was because her email went to my junk mail folder. She was nice tho
Was the fastest refinance I have ever done over the past 9 refinances I done. No documents required and didn't have to submit anything. Easy cheesy.... Thanks so much
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,271 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.