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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,231 reviews
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Bryan S.'s profile image
Bryan S. 
on Birdeye

4 years ago

Process took longer than expected. Several times I requested the amount of closing cost as well as what my refinanced monthly would be. Did not find out until week of closing (after several months of asking)  

Ronald G.'s profile image
Ronald G. 
on Birdeye

4 years ago

Great job. Made refinance easy. 

Kyle A.'s profile image
Kyle A. 
on Birdeye

4 years ago

We had some numbers that didn’t match our original quote and Shaitrice handled it in a magnificent manner. I really appreciate her help and work. Thanks Shay! 

Jason W.'s profile image
Jason W. 
on Birdeye

4 years ago

I highly recommend PennyMac. My refinance was painless and very quick. The service was great. And the best part? PennyMac won't sell the mortgage to a random bank. They service all their loans, which is a good thing, considering how easy to use their website is, and their excellent customer service. 

Delores J.'s profile image
Delores J. 
on Birdeye

4 years ago

PennyMac is a very professional organization. 

Shannon H.'s profile image
Shannon H. 
on Birdeye

4 years ago

Ball dropping, last minute documents required that we never was told about, two trips to the bank because we wasn’t told the correct name for the check, also was told by Eric and Monique first payment due 11/1 got closing documents wasn’t the same stated 10/1 and Monique was to talk to her supervisor and pull the phone calls and she never called back or had it fixed. She is a horrible communicator and do last minute things. We aren’t very pleased at all. This has been a horrible ordeal overall. 

JOHNNY B.'s profile image
JOHNNY B. 
on Birdeye

4 years ago

Everyone was very helpful in the process from start to finish and everything went seamlessly and we were able to close quicker than we ever expected. Would totally recommend Penny Mac 

JOHN M.'s profile image
JOHN M. 
on Birdeye

4 years ago

Our entire experience was great! Very prompt and professional service!! 

Dawn R.'s profile image
Dawn R. 
on Birdeye

4 years ago

PennyMac made this an easy process from start to finish and very professional. All questions we had on the process were clearly explained in a timely manner. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,231 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.