PENNYMAC

Christy A. 

on Birdeye

6 years ago

Quick and simple process 

MATTHEW G. 

on Birdeye

6 years ago

Friendly and prompt service. I was always updated anytime something changed. Documents were easy to submit and website was user friendly. 

JOSEPH D. 

on Birdeye

6 years ago

I had a wonderful experience and couldn't be happier with all of the results. 

Eduardo I. 

on Birdeye

6 years ago

Considering the circumstances of the COVID-19 pandemic, I thought the entire process went reasonably well. 

Ronald G. 

on Birdeye

6 years ago

Great job. Made refinance easy. 

Jason W. 

on Birdeye

6 years ago

I highly recommend PennyMac. My refinance was painless and very quick. The service was great. And the best part? PennyMac won't sell the mortgage to a random bank. They service all their loans, which is a good thing, considering how easy to use their website is, and their excellent customer service. 

Delores J. 

on Birdeye

6 years ago

PennyMac is a very professional organization. 

Shannon H. 

on Birdeye

6 years ago

Ball dropping, last minute documents required that we never was told about, two trips to the bank because we wasn’t told the correct name for the check, also was told by Eric and Monique first payment due 11/1 got closing documents wasn’t the same stated 10/1 and Monique was to talk to her supervisor and pull the phone calls and she never called back or had it fixed. She is a horrible communicator and do last minute things. We aren’t very pleased at all. This has been a horrible ordeal overall. 

JOHNNY B. 

on Birdeye

6 years ago

Everyone was very helpful in the process from start to finish and everything went seamlessly and we were able to close quicker than we ever expected. Would totally recommend Penny Mac