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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Process took longer than expected. Several times I requested the amount of closing cost as well as what my refinanced monthly would be. Did not find out until week of closing (after several months of asking)
Great job. Made refinance easy.
We had some numbers that didn’t match our original quote and Shaitrice handled it in a magnificent manner. I really appreciate her help and work. Thanks Shay!
I highly recommend PennyMac. My refinance was painless and very quick. The service was great. And the best part? PennyMac won't sell the mortgage to a random bank. They service all their loans, which is a good thing, considering how easy to use their website is, and their excellent customer service.
PennyMac is a very professional organization.
Ball dropping, last minute documents required that we never was told about, two trips to the bank because we wasn’t told the correct name for the check, also was told by Eric and Monique first payment due 11/1 got closing documents wasn’t the same stated 10/1 and Monique was to talk to her supervisor and pull the phone calls and she never called back or had it fixed. She is a horrible communicator and do last minute things. We aren’t very pleased at all. This has been a horrible ordeal overall.
Everyone was very helpful in the process from start to finish and everything went seamlessly and we were able to close quicker than we ever expected. Would totally recommend Penny Mac
Our entire experience was great! Very prompt and professional service!!
PennyMac made this an easy process from start to finish and very professional. All questions we had on the process were clearly explained in a timely manner.
PENNYMAC has a 4.6 star rating with 3,231 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.