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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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KEVIN D.'s profile image
KEVIN D. 
on Birdeye

4 years ago

Great service! 

KERRY B.'s profile image
KERRY B. 
on Birdeye

4 years ago

Easy process from beginning to end; kept me advised of the status of my refinance throughout the process. Ready to quickly answer any questions. Excellent customer service. 

TRACY K.'s profile image
TRACY K. 
on Birdeye

4 years ago

We have been a customer for over 5 years and went to refinance. They were informative, professional, and very helpful. The whole process was about 1 hour and we were able to close in 2 weeks! I am very pleased with this mortgage company. 

WILLIAM Smiraglia I.'s profile image
WILLIAM Smiraglia I. 
on Birdeye

4 years ago

The loan officer was professional, courteous and very helpful, then his assistant Kristina entered the picture. She was positioned between me and the loan officer. She contacted me with outdated information, asking for documents and asking questions that had already been discussed and answered. Even after repeated requests by me that she not contact me or be involved with my loan, she continued to be involved adding frustration and unneeded stress to the loan process. 

ANGELA A.'s profile image
ANGELA A. 
on Birdeye

4 years ago

My home loan specialist changed four times. The last person that was my home loan specialist was not very clear seem like she didn’t know what she was really talking about she gave me several different dates for things and none of them were accurate she said she email me documents that I never got and then she realize she never sent then we went rounds on that. She said she set up my closing date for a certain date that date came person never showed up my house to do closing paperwork. 

CALVIN S.'s profile image
CALVIN S. 
on Birdeye

4 years ago

The process was quick and easy, best choice to make PennyMac my go to for refinancing my VA Morgage loan. At the very best time. Thanks PennyMac! 

Dennis H.'s profile image
Dennis H. 
on Birdeye

4 years ago

Went over 2 weeks with no updates on loan. Hard to contact loan people. I thought they forgot me. 

MARIO W.'s profile image
MARIO W. 
on Birdeye

4 years ago

everyone was very nice while they walked me through the process. 

WADE A.'s profile image
WADE A. 
on Birdeye

4 years ago

NA 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.