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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,241 reviews
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Steven P.'s profile image
Steven P. 
4 years ago

My packet was dropped twice. l also has an issue with a 3rd party that Pennymac couldn’t bypass even with proof of payment, which drawn out the approval process. 

JOELLE B.'s profile image
JOELLE B. 
4 years ago

it was a great experience. The team explained the processes to me in a simple way so i could understand. 

ANTHONY P.'s profile image
ANTHONY P. 
4 years ago

The team moved quickly and expeditiously to provide service, conduct research, and provide secure documents for this home buyer to refinance. From start to finish it was quicker that I had planned for. 

BENJAMIN W.'s profile image
BENJAMIN W. 
4 years ago

Thank you PennyMac for a simple, quick and easy refinance! 

GREGORY B.'s profile image
GREGORY B. 
4 years ago

There was a document that my spouse needed to sign a document because she was a non borrowering spouse. There was an issue with getting it done. Made 4 to 5 phone calls. After 3 days PennyMac decided to have her sign it at closing. 

Christy A.'s profile image
Christy A. 
4 years ago

Quick and simple process 

MATTHEW G.'s profile image
MATTHEW G. 
4 years ago

Friendly and prompt service. I was always updated anytime something changed. Documents were easy to submit and website was user friendly. 

JOSEPH D.'s profile image
JOSEPH D. 
4 years ago

I had a wonderful experience and couldn't be happier with all of the results. 

Eduardo I.'s profile image
Eduardo I. 
4 years ago

Considering the circumstances of the COVID-19 pandemic, I thought the entire process went reasonably well. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,241 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.