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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was so nice and helpful
My packet was dropped twice. l also has an issue with a 3rd party that Pennymac couldn’t bypass even with proof of payment, which drawn out the approval process.
it was a great experience. The team explained the processes to me in a simple way so i could understand.
The team moved quickly and expeditiously to provide service, conduct research, and provide secure documents for this home buyer to refinance. From start to finish it was quicker that I had planned for.
Thank you PennyMac for a simple, quick and easy refinance!
There was a document that my spouse needed to sign a document because she was a non borrowering spouse. There was an issue with getting it done. Made 4 to 5 phone calls. After 3 days PennyMac decided to have her sign it at closing.
Overall great experience.
Correct information on my closing paperwork, documents needed to close, the correct amount needed to close. Not promising to close on a certain date and the notary no showing twice with a call two minutes before the close is supposed to happen. Needless to say a very long drawn out painful process.
Process took longer than expected. Several times I requested the amount of closing cost as well as what my refinanced monthly would be. Did not find out until week of closing (after several months of asking)
PENNYMAC has a 4.5 star rating with 3,276 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.