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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Steven P.'s profile image
Steven P. 
on Birdeye

4 years ago

My packet was dropped twice. l also has an issue with a 3rd party that Pennymac couldn’t bypass even with proof of payment, which drawn out the approval process. 

JOELLE B.'s profile image
JOELLE B. 
on Birdeye

4 years ago

it was a great experience. The team explained the processes to me in a simple way so i could understand. 

Christy A.'s profile image
Christy A. 
on Birdeye

4 years ago

Quick and simple process 

MATTHEW G.'s profile image
MATTHEW G. 
on Birdeye

4 years ago

Friendly and prompt service. I was always updated anytime something changed. Documents were easy to submit and website was user friendly. 

JOSEPH D.'s profile image
JOSEPH D. 
on Birdeye

4 years ago

I had a wonderful experience and couldn't be happier with all of the results. 

ALLYSA L.'s profile image
ALLYSA L. 
on Birdeye

4 years ago

Correct information on my closing paperwork, documents needed to close, the correct amount needed to close. Not promising to close on a certain date and the notary no showing twice with a call two minutes before the close is supposed to happen. Needless to say a very long drawn out painful process. 

Bryan S.'s profile image
Bryan S. 
on Birdeye

4 years ago

Process took longer than expected. Several times I requested the amount of closing cost as well as what my refinanced monthly would be. Did not find out until week of closing (after several months of asking)  

Eduardo I.'s profile image
Eduardo I. 
on Birdeye

4 years ago

Considering the circumstances of the COVID-19 pandemic, I thought the entire process went reasonably well. 

JOHNNY B.'s profile image
JOHNNY B. 
on Birdeye

4 years ago

Everyone was very helpful in the process from start to finish and everything went seamlessly and we were able to close quicker than we ever expected. Would totally recommend Penny Mac 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.