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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My home loan specialist changed four times. The last person that was my home loan specialist was not very clear seem like she didn’t know what she was really talking about she gave me several different dates for things and none of them were accurate she said she email me documents that I never got and then she realize she never sent then we went rounds on that. She said she set up my closing date for a certain date that date came person never showed up my house to do closing paperwork.
Shaitrice was great when she became my loan processor. When dealing with my prior things were always communicated that they were going smoothly even though my closing was pushed back. As soon as Shaitrice became my processor she connected with partners to get my loan finished. She did a great job
Our closing was cancelled twice with no call or communication letting us know. We ended up paying more at closing due to the company not considering us the customer.
The process was quick and easy, best choice to make PennyMac my go to for refinancing my VA Morgage loan. At the very best time. Thanks PennyMac!
Loan refinance process was hassle free and we got a great rate!
Went over 2 weeks with no updates on loan. Hard to contact loan people. I thought they forgot me.
everyone was very nice while they walked me through the process.
NA
The loan documents were completed and the expectation of closing before the August payment was due were excellent. However, when it was taking too long I sent Eddie a message and he responded the next day and apologized to me for the delay because of the volume of loans in process, which wasn’t my problem. I expected to skip two payments and now I’m under duress to find ways to pay bills from the expected extra income. That’s why I’m so disappointed!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,254 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.