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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Reginald Purdy I.'s profile image
Reginald Purdy I. 
on Birdeye

4 years ago

Shaitrice was great when she became my loan processor. When dealing with my prior things were always communicated that they were going smoothly even though my closing was pushed back. As soon as Shaitrice became my processor she connected with partners to get my loan finished. She did a great job 

EDGAR Mcallister S.'s profile image
EDGAR Mcallister S. 
on Birdeye

4 years ago

Overall professional and a good feeling. I would highly recommend working with Yamila!!! 

Afua T.'s profile image
Afua T. 
on Birdeye

4 years ago

Our closing was cancelled twice with no call or communication letting us know. We ended up paying more at closing due to the company not considering us the customer. 

DAVID H.'s profile image
DAVID H. 
on Birdeye

4 years ago

Loan refinance process was hassle free and we got a great rate! 

ELDON Lewis J.'s profile image
ELDON Lewis J. 
on Birdeye

4 years ago

It was a very nice experience. 

ELLEN P.'s profile image
ELLEN P. 
on Birdeye

4 years ago

Even though it took a while from start to finish, the people on my team were exceptional in the process. All my questions were answered promptly and completely. I would recommend PennyMac USA to anyone in the market for a mortgage or re-mortgage. 

JESSICA P.'s profile image
JESSICA P. 
on Birdeye

4 years ago

With the rates so low right now, I know they are busy but we had a great experience and closed with no problems! 

RICHARD D A.'s profile image
RICHARD D A. 
on Birdeye

4 years ago

The loan documents were completed and the expectation of closing before the August payment was due were excellent. However, when it was taking too long I sent Eddie a message and he responded the next day and apologized to me for the delay because of the volume of loans in process, which wasn’t my problem. I expected to skip two payments and now I’m under duress to find ways to pay bills from the expected extra income. That’s why I’m so disappointed! 

Daniel B.'s profile image
Daniel B. 
on Birdeye

4 years ago

Great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.