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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Refinancing with the same company would involve less paperwork
Jericha made our refinance fun! She was engaging, answered all our questions in a timely manner, and has clearly taken on working remotely with a serious and dedicated demeanor. We want her again for the next re-fi!
Very smooth from start to finish. Highly recommend.
Marcia was great. Responsive, explained things when I had questions, and stayed in touch weekly. I did have questions about the (way too high) fees to just reduce my interest rate. I have been a customer a long time, and I thought it wood be easier to just reduce the rate for me, instead of treating it as a completely new loan from an completely new person. Marcia was great, she deserves high praise, but the whomever she sent the messages to about my concerns never got back to me.
Everyone at PennyMac was knowledgeable, professional and helpful! Outstanding process!
Better communication. I had to constantly call to get updates even after I was told that someone would call me on a certain day with the update. Also for closing my original appt had to be rescheduled because no one on your team sent the closing documents to the notary. He obviously rescheduled which was a huge inconvenience for me since I had already taken time off work to close and then had to go in again just to request more time off so I could be there a second time to sign closing docs.
easy refinance. everything went quick,
I do realize that your company is very busy due to the extremely low interest rates, and have taken that into consideration throughout my ordeal. My experience was that whenever there was a problem, there was radio silence from my loan processor--not just Pache but also Nicholas. My calls and emails were not returned as they should be--and if they were, they were certainly not timely. It took 5 months to close what was supposed to be "the easiest type of refi" possible.
everyone was very helpful, responded to questions in a very short timeframe and kept me posted on progress.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.6 star rating with 3,224 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.