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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,244 reviews
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Ronald G.'s profile image
Ronald G. 
4 years ago

Great job. Made refinance easy. 

Donald T.'s profile image
Donald T. 
4 years ago

Refinancing with the same company would involve less paperwork 

SARAH C.'s profile image
SARAH C. 
4 years ago

Jericha made our refinance fun! She was engaging, answered all our questions in a timely manner, and has clearly taken on working remotely with a serious and dedicated demeanor. We want her again for the next re-fi! 

Larry S.'s profile image
Larry S. 
4 years ago

Outstanding service. We are very pleased. Sheila Salings 

BRIAN C.'s profile image
BRIAN C. 
4 years ago

All parties involved were friendly and very informative throughout the process. We were able to close sooner than we expected but it did not change when our first payment was due. The extra savings was truly appreciated during this time. 

RICHARD Cusson J.'s profile image
RICHARD Cusson J. 
4 years ago

Everyone at PennyMac was knowledgeable, professional and helpful! Outstanding process! 

JOSHUA H.'s profile image
JOSHUA H. 
4 years ago

Better communication. I had to constantly call to get updates even after I was told that someone would call me on a certain day with the update. Also for closing my original appt had to be rescheduled because no one on your team sent the closing documents to the notary. He obviously rescheduled which was a huge inconvenience for me since I had already taken time off work to close and then had to go in again just to request more time off so I could be there a second time to sign closing docs. 

Dawn R.'s profile image
Dawn R. 
4 years ago

PennyMac made this an easy process from start to finish and very professional. All questions we had on the process were clearly explained in a timely manner. 

Sostenes Salas J.'s profile image
Sostenes Salas J. 
4 years ago

everyone was very helpful, responded to questions in a very short timeframe and kept me posted on progress. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,244 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.