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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great job. Made refinance easy.
PennyMac is a very professional organization.
Refinancing with the same company would involve less paperwork
Jericha made our refinance fun! She was engaging, answered all our questions in a timely manner, and has clearly taken on working remotely with a serious and dedicated demeanor. We want her again for the next re-fi!
All parties involved were friendly and very informative throughout the process. We were able to close sooner than we expected but it did not change when our first payment was due. The extra savings was truly appreciated during this time.
Marcia was great. Responsive, explained things when I had questions, and stayed in touch weekly. I did have questions about the (way too high) fees to just reduce my interest rate. I have been a customer a long time, and I thought it wood be easier to just reduce the rate for me, instead of treating it as a completely new loan from an completely new person. Marcia was great, she deserves high praise, but the whomever she sent the messages to about my concerns never got back to me.
Everyone at PennyMac was knowledgeable, professional and helpful! Outstanding process!
PennyMac made this an easy process from start to finish and very professional. All questions we had on the process were clearly explained in a timely manner.
I do realize that your company is very busy due to the extremely low interest rates, and have taken that into consideration throughout my ordeal. My experience was that whenever there was a problem, there was radio silence from my loan processor--not just Pache but also Nicholas. My calls and emails were not returned as they should be--and if they were, they were certainly not timely. It took 5 months to close what was supposed to be "the easiest type of refi" possible.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,276 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.