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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,254 reviews
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DON J.'s profile image
DON J. 
5 years ago

Timely, efficient and friendly. 

PATRICK L.'s profile image
PATRICK L. 
5 years ago

Kristina always acted in a professional manner. We found her to be friendly, courteous, helpful, knowledgeable and extremely patient. 

JEFF W.'s profile image
JEFF W. 
5 years ago

From start to close and servicing my loan and refinance, PennyMac and the team I worked with continue to be fantastic, prompt and professional. I look forward to a solid future with PennyMac. And, if the time ever comes to purchase another home, we will finance through PennyMac. 

JAMES T.'s profile image
JAMES T. 
5 years ago

Great experience! My first time refinancing and the communication was there. 

BRIAN S.'s profile image
BRIAN S. 
5 years ago

I am still dealing with the fallout of them not providing timely and accurate information. Such as them telling me after I made my July payment to not make that payment as it is not in the payoff for the refinance, that and I still have told me where that money went. They also would not look into the lower rates which are now .5% lower and were .25% lower when I asked them to review my rate and they told me I had the best rate (reviewing the data now out and available they lied to me). 

BENJAMIN L.'s profile image
BENJAMIN L. 
5 years ago

Great service!!! 

Christopher P.'s profile image
Christopher P. 
5 years ago

Very streamlined service! 

Quentin F.'s profile image
Quentin F. 
5 years ago

The process went smoothly with a few delays in receiving answers to a some of our emails. Was not sure whether to check regular email or secure email. But when all was said and done we closed in time and received what we asked for. 

Leroy L.'s profile image
Leroy L. 
5 years ago

The entire team kept us informed every step of the way. All our questions were answered in a timely manner. We had a glitch during closing and Jericha took care of it in a matter of minutes. I would definitely use PennyMac again. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,254 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.