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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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JAMES T.'s profile image
JAMES T. 
on Birdeye

4 years ago

Great experience! My first time refinancing and the communication was there. 

BRIAN S.'s profile image
BRIAN S. 
on Birdeye

4 years ago

I am still dealing with the fallout of them not providing timely and accurate information. Such as them telling me after I made my July payment to not make that payment as it is not in the payoff for the refinance, that and I still have told me where that money went. They also would not look into the lower rates which are now .5% lower and were .25% lower when I asked them to review my rate and they told me I had the best rate (reviewing the data now out and available they lied to me). 

BENJAMIN L.'s profile image
BENJAMIN L. 
on Birdeye

4 years ago

Great service!!! 

Christopher P.'s profile image
Christopher P. 
on Birdeye

4 years ago

Very streamlined service! 

HERBERT Sanz J.'s profile image
HERBERT Sanz J. 
on Birdeye

4 years ago

I will advise anyone that is seeking a new loan or a re-finance loan to try PennyMac. They provided me with the best service I have ever received from a loan company-loan broker. 

Douglas M.'s profile image
Douglas M. 
on Birdeye

4 years ago

We are so happy with PennyMac and their representatives. When it came to deciding about a refinance we would not have gone with another lender due to our past experience with PennyMac and now with our current experience. We love the fact that they will "always" maintain our loan and this process was so easy that it just confirmed our satisfaction. We would recommend PennyMac to everyone. 

Johnny P.'s profile image
Johnny P. 
on Birdeye

4 years ago

Thank you Ronsha Lawson for you service and dedication to customer service . JP 

Paul Fritz I.'s profile image
Paul Fritz I. 
on Birdeye

4 years ago

The experience with Yamilia Jaimes was great, but over all the rest was just ok. We did not close as early as we were initially told, we were told there would be no money needed as closing, which was not the case at first, and this created another set back. But Yamilia kept us updated and fixed the errors for us as quickly as she could. 

Mark R.'s profile image
Mark R. 
on Birdeye

4 years ago

You did what you said that you were going to do. Thank you for delivering on your promises. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.