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PENNYMAC
- Mortgage Lenders
- Tampa, FL
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Timely, efficient and friendly.
From start to close and servicing my loan and refinance, PennyMac and the team I worked with continue to be fantastic, prompt and professional. I look forward to a solid future with PennyMac. And, if the time ever comes to purchase another home, we will finance through PennyMac.
Great experience! My first time refinancing and the communication was there.
I am still dealing with the fallout of them not providing timely and accurate information. Such as them telling me after I made my July payment to not make that payment as it is not in the payoff for the refinance, that and I still have told me where that money went. They also would not look into the lower rates which are now .5% lower and were .25% lower when I asked them to review my rate and they told me I had the best rate (reviewing the data now out and available they lied to me).
Great service!!!
Very streamlined service!
The process went smoothly with a few delays in receiving answers to a some of our emails. Was not sure whether to check regular email or secure email. But when all was said and done we closed in time and received what we asked for.
The entire team kept us informed every step of the way. All our questions were answered in a timely manner. We had a glitch during closing and Jericha took care of it in a matter of minutes. I would definitely use PennyMac again.
The experience with Yamilia Jaimes was great, but over all the rest was just ok. We did not close as early as we were initially told, we were told there would be no money needed as closing, which was not the case at first, and this created another set back. But Yamilia kept us updated and fixed the errors for us as quickly as she could.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,243 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.