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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Roberto Ontiveros J.'s profile image
Roberto Ontiveros J. 
on Birdeye

2 years ago

Awesome, thanks Brandon and team for a smooth process 

Cole D.'s profile image
Cole D. 
on Birdeye

2 years ago

Great experience!! 

STEVEN B.'s profile image
STEVEN B. 
on Birdeye

2 years ago

Wiggins was GREAT. 

DONALD B.'s profile image
DONALD B. 
on Birdeye

2 years ago

Good people to work with, super friendly. 

Julianne Z.'s profile image
Julianne Z. 
on Birdeye

2 years ago

Ashton was fantastic!! Sadly many of your other employees were terrible. Please look in my records. My first loan was botched beyond repair. The second one was almost ruined again until I contacted a VP of the company and he assigned me to Ashton who saved the loan. The loss I suffered from the incompetence from the first loan managers can’t be quantified. It was a nightmare that I am glad is over. If I was assured I would get Ashton I would come back to Penny Mac, but considering the amount of other people that were blata... read more

Ronald E.'s profile image
Ronald E. 
on Birdeye

2 years ago

We had poor communication with Ashton and every time he called and left a message, we would try to call back and he would already be out of the office. Angela walters was the person that really helped us! She helped us threw the whole process. I may have spoken to Ashton maybe once 

DENISE G.'s profile image
DENISE G. 
on Birdeye

2 years ago

Brandi Harrison was the ABSOLUTE BEST loan officer. Patient and very clear.. Thank you 😁👌👍👏🙏🏻 

Kenneth N.'s profile image
Kenneth N. 
on Birdeye

2 years ago

I was told Loan Officer was going to call me on 2 occasions when I was upset, they did NOT! My completed closing paperwork was sent to my second vacation home and set on the porch. Unacceptable, dangerous and unprofessional. I had a better offer (rate) and was told, we'll match it only to then be told it was not an official offer, can't match. I didn't pursue the other offer because of the deceptive statement that I believed. Then I had the promotional offer from PennyMac for .50 point or $1,000 at closing, again deceptive s... read more

Lorenzo C.'s profile image
Lorenzo C. 
on Birdeye

2 years ago

Thanks for your support, still waiting for the deposit. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.