PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,228 reviews
Select a rating
Kenneth N.'s profile image
Kenneth N. 
on Birdeye

2 years ago

I was told Loan Officer was going to call me on 2 occasions when I was upset, they did NOT! My completed closing paperwork was sent to my second vacation home and set on the porch. Unacceptable, dangerous and unprofessional. I had a better offer (rate) and was told, we'll match it only to then be told it was not an official offer, can't match. I didn't pursue the other offer because of the deceptive statement that I believed. Then I had the promotional offer from PennyMac for .50 point or $1,000 at closing, again deceptive s... read more

Amanda M.'s profile image
Amanda M. 
on Birdeye

2 years ago

Thank you ! 

JEREMY M.'s profile image
JEREMY M. 
on Birdeye

2 years ago

Everything went smooth. It was a fast process. 

Scott B.'s profile image
Scott B. 
on Birdeye

2 years ago

efficient team, good communication 

Jose C.'s profile image
Jose C. 
on Birdeye

2 years ago

Good customer service 

Lorenzo C.'s profile image
Lorenzo C. 
on Birdeye

2 years ago

Thanks for your support, still waiting for the deposit. 

Justin H.'s profile image
Justin H. 
on Birdeye

2 years ago

Matt Gillespie was amazing to deal with. Marcia was very helpful as well. I didn't want to rate her low however the person that scheduled my closing gave me incorrect information regarding what payments would be due. I was told that I would not owe my March or April payment on my current loan, however I did need to pay my March loan. This created a hardship for me regarding making sure that payment was covered last minute. 

COLLEEN M.'s profile image
COLLEEN M. 
on Birdeye

2 years ago

It was a seamless process 

James Gibbs I.'s profile image
James Gibbs I. 
on Birdeye

2 years ago

Great experience. I was nervous but the staff at Pennymac made me feel comfortable about it. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,228 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.