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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I was told Loan Officer was going to call me on 2 occasions when I was upset, they did NOT! My completed closing paperwork was sent to my second vacation home and set on the porch. Unacceptable, dangerous and unprofessional. I had a better offer (rate) and was told, we'll match it only to then be told it was not an official offer, can't match. I didn't pursue the other offer because of the deceptive statement that I believed. Then I had the promotional offer from PennyMac for .50 point or $1,000 at closing, again deceptive s... read more
Thank you !
Everything went smooth. It was a fast process.
efficient team, good communication
Good customer service
Thanks for your support, still waiting for the deposit.
Matt Gillespie was amazing to deal with. Marcia was very helpful as well. I didn't want to rate her low however the person that scheduled my closing gave me incorrect information regarding what payments would be due. I was told that I would not owe my March or April payment on my current loan, however I did need to pay my March loan. This created a hardship for me regarding making sure that payment was covered last minute.
It was a seamless process
Great experience. I was nervous but the staff at Pennymac made me feel comfortable about it.
PENNYMAC has a 4.6 star rating with 3,228 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.