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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,228 reviews
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Jennifer B.'s profile image
Jennifer B. 
on Birdeye

2 years ago

I can’t believe how quick and easy it was to complete my home refinance. Great customer service! 

Dennis M.'s profile image
Dennis M. 
on Birdeye

2 years ago

Everyone was great 

Leo Wells I.'s profile image
Leo Wells I. 
on Birdeye

2 years ago

Communication and expectations are essential in every deal and I was pleased with both of those aspects in this transaction. 

Eblin A.'s profile image
Eblin A. 
on Birdeye

2 years ago

The title company PENNYMAC sought out was not willing to meet my requests. Could you please keep the existing Title companies it’ll make closing less stessful and aggravating. I had to wait over 3 months to close this was not what I expected. 

OLALEKAN A.'s profile image
OLALEKAN A. 
on Birdeye

2 years ago

The service was great. 

Kara W.'s profile image
Kara W. 
on Birdeye

2 years ago

The various steps of my mortgage refinance were practically seamlessly coordinated, and I felt I was in capable hands. 

JESSE B.'s profile image
JESSE B. 
on Birdeye

2 years ago

Professional service treating customer with respect deserved to maintain relationships, pennymac associates should never intentionally sabotage a timeline blocking progression of process in retaliation for failed duties taking frustration out on customer! Stop sending 20 emails a day requesting redundant documents and procedures with condescending statements failure to comply is customer fault. Whos the customer with the money, whos asking to continue to perform business relationship—-learn your place as if pennymac only “se... read more

Tyler A.'s profile image
Tyler A. 
on Birdeye

2 years ago

Whole process was smooth. The Pennymac peeps were easy to talk to talk to and very polite. 

Brian R.'s profile image
Brian R. 
on Birdeye

2 years ago

Very friendly staff each time I called. Very helpful and plenty of communication. Overall a satisfying experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,228 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.