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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,276 reviews
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David B.'s profile image
David B. 
4 years ago

Having call backs on a timely matter when messages were left with our questions and concerns. It was a stressful experience compare to the great experience I had when I first bought the house back in 2012. 

DANNY CARRELL J.'s profile image
DANNY CARRELL J. 
4 years ago

Anna with PennyMac did a great job explaining and guiding us through our refinance. Very communitive and took time to answer our questions thoroughly. 

Alicia M.'s profile image
Alicia M. 
4 years ago

overall, it was a very pleasant experience ! thank you ! 

Jennifer B.'s profile image
Jennifer B. 
4 years ago

I can’t believe how quick and easy it was to complete my home refinance. Great customer service! 

Dennis M.'s profile image
Dennis M. 
4 years ago

Everyone was great 

Eblin A.'s profile image
Eblin A. 
4 years ago

The title company PENNYMAC sought out was not willing to meet my requests. Could you please keep the existing Title companies it’ll make closing less stessful and aggravating. I had to wait over 3 months to close this was not what I expected. 

OLALEKAN A.'s profile image
OLALEKAN A. 
4 years ago

The service was great. 

JESSE B.'s profile image
JESSE B. 
4 years ago

Professional service treating customer with respect deserved to maintain relationships, pennymac associates should never intentionally sabotage a timeline blocking progression of process in retaliation for failed duties taking frustration out on customer! Stop sending 20 emails a day requesting redundant documents and procedures with condescending statements failure to comply is customer fault. Whos the customer with the money, whos asking to continue to perform business relationship—-learn your place as if pennymac only “se... read more

Tyler A.'s profile image
Tyler A. 
4 years ago

Whole process was smooth. The Pennymac peeps were easy to talk to talk to and very polite. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,276 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.