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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,276 reviews
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Kenneth N.'s profile image
Kenneth N. 
4 years ago

I was told Loan Officer was going to call me on 2 occasions when I was upset, they did NOT! My completed closing paperwork was sent to my second vacation home and set on the porch. Unacceptable, dangerous and unprofessional. I had a better offer (rate) and was told, we'll match it only to then be told it was not an official offer, can't match. I didn't pursue the other offer because of the deceptive statement that I believed. Then I had the promotional offer from PennyMac for .50 point or $1,000 at closing, again deceptive s... read more

Amanda M.'s profile image
Amanda M. 
4 years ago

Thank you ! 

JEREMY M.'s profile image
JEREMY M. 
4 years ago

Everything went smooth. It was a fast process. 

Scott B.'s profile image
Scott B. 
4 years ago

efficient team, good communication 

Jose C.'s profile image
Jose C. 
4 years ago

Good customer service 

James Gibbs I.'s profile image
James Gibbs I. 
4 years ago

Great experience. I was nervous but the staff at Pennymac made me feel comfortable about it. 

David B.'s profile image
David B. 
4 years ago

Having call backs on a timely matter when messages were left with our questions and concerns. It was a stressful experience compare to the great experience I had when I first bought the house back in 2012. 

DANNY CARRELL J.'s profile image
DANNY CARRELL J. 
4 years ago

Anna with PennyMac did a great job explaining and guiding us through our refinance. Very communitive and took time to answer our questions thoroughly. 

Alicia M.'s profile image
Alicia M. 
4 years ago

overall, it was a very pleasant experience ! thank you ! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,276 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.