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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was good, it did take a bit longer then I thought it would. Also it did take a bit longer to communicate with the person helping me but I guess I understand considering the heavy demand for refi's and home purchases at this time. Anyway I would recommend pennymac and use them again
Better, faster communication
Everything i was told would happen did not happen ,prices at closing were wrong,trying to get in contact with Brittany Claypool was next to impossible, had to get other agents involved, I feel that she is not professional at all and should not be doing the job she currently holds,this was expressed to me by another agent also,many mistakes were made that only after I pointed out were somewhat fixed ,very frustrating, will never work with this company or person again
I thought the closing cost were too high but I was glad to get a lower interest rate and a lower payment.
Better communication from the company. Jenny the processor did what she could do for me. My first closing date was canceled and no one called me or sent me a email me to inform of this. Jenny was out sick so I don’t blame her for the lack of communication. I called management and left a message with concern about the lack of communication and no one returned my call.
The speed of the mortgage refinancing was great. Would highly recommend PennyMac.
Easiest refi by far!
It would have been great - we just had some glitches where we had to send multiple documents over and over and since these were sensitive documents, once we uploaded them, we deleted them but the request would come again and we would have to log into systems to retrieve them over again. I will say our point of contact was very helpful and apologized for the inconvenience. We also had inaccurate documents and it took a while to resolve. So we had the glitches but overall, they were handled well
Went very smoothly, very pleased with the process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.