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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
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EURIELL J.'s profile image
EURIELL J. 
5 years ago

When calling the number I would never get in touch with someone . Always a call back and calling the number was a dead end 

Donald P.'s profile image
Donald P. 
5 years ago

The whole process went really smooth and the closing came quicker than I anticipated. Even the closing cost were slightly lower than the original estimate. Everyone was always very helpful and answered all of my questions promptly. I couldn't have asked for an easier process from beginning to closing. Great Job everyone. 

Jeremy A.'s profile image
Jeremy A. 
5 years ago

Nichole was the only bright spot in an otherwise terrible experience. Underwriting process was the worst in my 30 years of being a property owner/real estate professional. I've done countless loans and refinances and this was the longest and most drawn out ever. Thumbs down. 

Susan O.'s profile image
Susan O. 
5 years ago

I had the pleasure of working with Alfred Reams to start my refinance. I appreciated his patience and kindness in helping me navigate the process. Lauren Aslin was always kind, returned my calls if neccessary had answers to my questions. During these difficult times it did take longer to process my refi but I feel Pennymac was efficient. 

Don W.'s profile image
Don W. 
5 years ago

xxx 

Pedro DeGuzman I.'s profile image
Pedro DeGuzman I. 
5 years ago

I had an existing mortgage loan through Penny Mac. I shopped other competitors but no one was able to articulate the best options for me other than Penny Mac. I decided to refinance after having an efficient and seamless experience via phone. They were able to drop my interest rate over 2% and save me $600+ a month on my mortgage! The process was easy and closed within 60 days. Every person involved was professional and competent. I had not one issue. I highly recommend Penny Mac. 

Kristina O.'s profile image
Kristina O. 
5 years ago

I started the process in August and my closing was December 1. This was too long and the request for more documents was ridiculous. 

KELLI H.'s profile image
KELLI H. 
5 years ago

The day prior to closing, The individual that was to notarize paperwork informed they would not complete closing. Called PennyMac for 2 days. Didn’t hear from PennyMac until after scheduled closing time. I was also informed I wouldn’t have payment the month of closing. Payment was pulled. Called PennyMac and was told that they couldn’t stop it, I would have to call my bank to stop payment. To stop their error on payment it cost me $36 with bank to stop payment! Frustrating!! 

KURT R.'s profile image
KURT R. 
5 years ago

Fast, great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.