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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Closing documents were not received prior to the closing date. Did not receive a hard copy of the closing documents that were being signed at the closing date. Scanned copied later sent by the notary person but not legible. Has been asking for a hard copy but not received yet.
Process took a lot longer than I was told in the beginning. I was told early Novemer. We closed on December 3rd. We were supposed to close on November 26th, but no one showed up. It had been cancelled last minute without notice. I couldn't get ahold of anyone for a few hours. I thought I had been scammed. Finally talked to Kelly. Said she would try to get me a credit for the inconvenience. Since closing got pushed back so did my new, lower payment. Notary didn't give me an option for direct dep
This was a very simple process because of the great service.
I was very disappointed with the PennyMac process in that I started this process with Laurie Baker on 10 September 2020 and finally closed on 3 December 2020 - a total of 84 days for refinancing an existing loan with PennyMac. I have another house in Alaska financed through Wells Fargo and refinanced it a few years ago in 31 days. I was very disappointed in the delays, constant barrage of forms to sign and then re-sign again because of the delays and the number of times closing was rescheduled
Good communication but took longer due to COVID and low rates.
It did take a long time but Erica told me this would happen so I was not surprised when it did.
Professional, knowledgeable and courteous staff.
PennyMac Loan Services was a fast and easy process. Within a month of starting the process, we closed. Thank you for all your hard work.
For the most part it went fast and was fairly accurate.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,879 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.