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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Jeffrey A.'s profile image
Jeffrey A. 
on Birdeye

3 years ago

Carmelita and Will made the experience easy and painless. Thank you both! 

CHARLES W.'s profile image
CHARLES W. 
on Birdeye

3 years ago

I am not very computer savvy and I explained that to the people at Penny Mac and they took the time to walk me through each process without hesitation. Everyone I spoke with explained each step of the process thoroughly and completely. 

CATHY M.'s profile image
CATHY M. 
on Birdeye

3 years ago

I was very satisfied with my entire refinance process. 

RICARDO A.'s profile image
RICARDO A. 
on Birdeye

3 years ago

Nicole was really helpful and showed being very professional processing my loan. I understand that due to the current market conditions the process took longer than expected. 

JUAN L.'s profile image
JUAN L. 
on Birdeye

3 years ago

Refinance two of my homes 1 got denied 1 approved doesn't make sense..I just closed on approval.... 

WALTER COKER J.'s profile image
WALTER COKER J. 
on Birdeye

3 years ago

I am very happy with the service and responsiveness 

Jerome S.'s profile image
Jerome S. 
on Birdeye

3 years ago

Lauren Aslin was great; she was prompt and was available for any calls. My issue is with the website. First, it seems there are two websites to upload documents; I could log into both, but they had different user interfaces. Also, whenever I received emails asking for documents, the websites said no docs were needed until I checked a few days later. The websites also required decent computer literacy to navigate and I'm concerned that many homeowners might not know what to do. 

MICHAEL P.'s profile image
MICHAEL P. 
on Birdeye

3 years ago

N/a 

ROBERT M.'s profile image
ROBERT M. 
on Birdeye

3 years ago

From the loan officer Taylor Fiorelli to Nicholas Guerrero it was handled very diligently with respect and courtesy. Highly recommend Penny Mac due to the employees they have working for them. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.