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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
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KEVIN B.'s profile image
KEVIN B. 
5 years ago

The customer service from both reps was amazing. We closed before the new year and it dropped our payment by quit a bit. Sirena was a delight. 

BEATRIZ M.'s profile image
BEATRIZ M. 
5 years ago

Great service. Calles were answered and returned as needed. 

Doris S.'s profile image
Doris S. 
5 years ago

As a mortgage banker, I was amazed with the efficiency & communications I received with Pennymac!! 

Hayden G.'s profile image
Hayden G. 
5 years ago

Team was very helpful throughout the process. 

Brian G.'s profile image
Brian G. 
5 years ago

Brent gave detailed, weekly updates on the status of the loan and what next steps I'd anticipate. Very articulate and clear. Documentation gathering process was not too bad either. 

Rebecca M.'s profile image
Rebecca M. 
5 years ago

Great 

Rossana P.'s profile image
Rossana P. 
5 years ago

My closing cost documents had an issue regarding the total cost of the loan. Three times a notary public had to come to my house to have me resign the documents. I understand time limitation because of covid 19, but having the documents incorrectly filled out and having a notary public come out here 3 times was disheartening. Moving forward with the home loan, I hope that everything will be smooth sailing from now on. Your company came highly recommended by a friend/coworker of mine, thank you. 

Ronald S.'s profile image
Ronald S. 
5 years ago

Every process was explain down to the very detail and all info I needed was given to me at once so they left me with no questions at the end of the conversation. Everyone was extremely nice and very patient. Im going to refer everyone to PennyMac! Super happy! 

Tony H.'s profile image
Tony H. 
5 years ago

Great experience, Representative kept me updated with progress of loan. Will definitely recommend friends to Penny Mac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.