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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Catherine R.'s profile image
Catherine R. 
on Birdeye

3 years ago

The process from start to finish was flawless and very easy. I am very pleased. 

Kirk V.'s profile image
Kirk V. 
on Birdeye

3 years ago

:) 

JAVIER C.'s profile image
JAVIER C. 
on Birdeye

3 years ago

The service and all the topics were cleared and I am very satisfied with the entire process. 

Robbie C.'s profile image
Robbie C. 
on Birdeye

3 years ago

I was told the closing would have taken place a month prior to the closing date I had. The closing costs was also more than I was told was going to be and I had to make an last minute run to the bank to pay the remaining balance that was due while the notary was at my house waiting for my return so I could finish signing. Communication was not good at all and Kyle McTighe has not responded to my emails answering as to why I was having so much miscommunication and trouble in this process. 

ROBERT M.'s profile image
ROBERT M. 
on Birdeye

3 years ago

Got lower monthly payments due to lower rates 

ANGELA G.'s profile image
ANGELA G. 
on Birdeye

3 years ago

My loan was processed professionally and in a timely manner. 

Neil W.'s profile image
Neil W. 
on Birdeye

3 years ago

Seamless process from A-Z Thank you!!!  

DARREN D.'s profile image
DARREN D. 
on Birdeye

3 years ago

Erica was certainly friendly and I am not sure whose fault this falls on, but the overall process took 14 weeks which is way too long in my opinion, not to mention I was refinancing with my SAME lender. I’ve had PennyMac for the past 5 years. Also, documents were requested of me 2, and sometimes 3 times which was beyond annoying. Overall, this was a fairly frustrating process. 

PAMELA R.'s profile image
PAMELA R. 
on Birdeye

3 years ago

I had attempted to refinance through Quicken Loan. The experience was slow, confusing and frustrating. It was stalled so many times, that we chose to refinance with PennyMac, who held our first mortgage. The PennyMac team guided us, encouraged us and kept us updated on progress, right up to our signing. Thank you, Molly and your team 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.