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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Tyler L.'s profile image
Tyler L. 
on Birdeye

3 years ago

The process took over two months. It was a refinance with no appraisal needed. There’s no reason it should take that long. 

Linda D.'s profile image
Linda D. 
on Birdeye

3 years ago

Every week I got an e-mail saying nothing pending and I found it very irritating. I wish I would have only gotten an e-mail when there was something actually happening and not we are working on it. I would have figured out you were working on it even if I hadn't gotten any e-mails. This process took 3 times longer than I would have thought but I kept hearing because of Covid-19 we are behind and I was sick and tired of hearing things ground to a halt because of it. 

AMBROISE G.'s profile image
AMBROISE G. 
on Birdeye

3 years ago

I didn’t get timely updates unless I called or left a few emails my signing date was changed several times my cash to close changed also I didn’t close on the time that was projected a fha streamline should have been done faster I also do think I got the lowest that I should have gotten I also wanted to add my son to the deed that didn’t happen even thou at the beginning of the process I explained that it was mandatory my son be on the deed is to much say I only remember what stood out 

Annapurna A.'s profile image
Annapurna A. 
on Birdeye

3 years ago

Not a great experience 

Amanda L.'s profile image
Amanda L. 
on Birdeye

3 years ago

Pennymac was very helpful to answer all questions during the process of our house refinance. 

Terry Johnson S.'s profile image
Terry Johnson S. 
on Birdeye

3 years ago

The refinancing experience was truly exceptional informative and professional throughout the process. I truly enjoyed working with the MAC team staff . 

Marina N.'s profile image
Marina N. 
on Birdeye

3 years ago

Clear communication. everything is right on time. Friendly. right to the point. easy. quick . 

ANDREW A.'s profile image
ANDREW A. 
on Birdeye

3 years ago

We wanted no money out of our refinance. I’m not sure why it’s so difficult to recalculate numbers so we didn’t get money back but whatever! Penny Mac was great to work with! 

Paige D.'s profile image
Paige D. 
on Birdeye

3 years ago

Amazing! Easiest thing I've ever done!!! Thanks! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.