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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process took over two months. It was a refinance with no appraisal needed. There’s no reason it should take that long.
Every week I got an e-mail saying nothing pending and I found it very irritating. I wish I would have only gotten an e-mail when there was something actually happening and not we are working on it. I would have figured out you were working on it even if I hadn't gotten any e-mails. This process took 3 times longer than I would have thought but I kept hearing because of Covid-19 we are behind and I was sick and tired of hearing things ground to a halt because of it.
I didn’t get timely updates unless I called or left a few emails my signing date was changed several times my cash to close changed also I didn’t close on the time that was projected a fha streamline should have been done faster I also do think I got the lowest that I should have gotten I also wanted to add my son to the deed that didn’t happen even thou at the beginning of the process I explained that it was mandatory my son be on the deed is to much say I only remember what stood out
Not a great experience
Pennymac was very helpful to answer all questions during the process of our house refinance.
The refinancing experience was truly exceptional informative and professional throughout the process. I truly enjoyed working with the MAC team staff .
Out of the whole process, Nichole was the most helpful typically she would always answer the phone and provide answers. Follow up could had been better but I know these are crazy busy times. Brock the loan officer was terrible I would never recommend no one. He did not keep his word and even on closing time documents were not accurate. Even now that we ‘closed’ I’m still dealing with the other lender because the payoff was incorrect. Now I have to be wasting time in reaching out to them to fix
We wanted no money out of our refinance. I’m not sure why it’s so difficult to recalculate numbers so we didn’t get money back but whatever! Penny Mac was great to work with!
Amazing! Easiest thing I've ever done!!! Thanks!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.