PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
Select a rating
ROBERT HARRIS I.'s profile image
ROBERT HARRIS I. 
6 years ago

There needs to be better internal communications within Pennymac. I was asked multiple times for the same things by different people after having satisfied the requests. It took 5 months to close which is too long, and it was the same issues that slowed the process down. It was a very unpleasant experience. Erica was good but even still the process was peppered with missteps and it made me seriously question the benefit of staying with Pennymac. 

Kale D.'s profile image
Kale D. 
6 years ago

I would have given all 10's, but due to covid-19 the process was extremely slow and took several months to complete. Other wise it was a pleasant experience. 

Eric S.'s profile image
Eric S. 
6 years ago

Process was easy and accurate. 

BEATRICE F.'s profile image
BEATRICE F. 
6 years ago

COVID 19 impacted everyone. This refinance could have been better and smoother in my opinion under normal circumstances. I thank the M.A.C Team (Tiffany) for working with me. 

ROSE J.'s profile image
ROSE J. 
6 years ago

Thank you 

Ryan P.'s profile image
Ryan P. 
6 years ago

fairly smooth process. happy overall. 

PHILLIP B.'s profile image
PHILLIP B. 
6 years ago

The process was fast efficient and online which was brilliant during Covid. 

JAMES C.'s profile image
JAMES C. 
6 years ago

very good job 

CARLOS Y.'s profile image
CARLOS Y. 
6 years ago

Easy process handled via email and phone, with notary coming to home at end to close. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.