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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There needs to be better internal communications within Pennymac. I was asked multiple times for the same things by different people after having satisfied the requests. It took 5 months to close which is too long, and it was the same issues that slowed the process down. It was a very unpleasant experience. Erica was good but even still the process was peppered with missteps and it made me seriously question the benefit of staying with Pennymac.
I would have given all 10's, but due to covid-19 the process was extremely slow and took several months to complete. Other wise it was a pleasant experience.
Process was easy and accurate.
COVID 19 impacted everyone. This refinance could have been better and smoother in my opinion under normal circumstances. I thank the M.A.C Team (Tiffany) for working with me.
Thank you
fairly smooth process. happy overall.
The process was fast efficient and online which was brilliant during Covid.
very good job
Easy process handled via email and phone, with notary coming to home at end to close.
PENNYMAC has a 4.5 star rating with 6,885 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.