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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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GIOVANNA Gutierrez R.'s profile image
GIOVANNA Gutierrez R. 
on Birdeye

3 years ago

Molly, was exceptional. Everything was very clear to me and communication was great.  

JACOB U.'s profile image
JACOB U. 
on Birdeye

3 years ago

The team was great and answered any questions I had. 

MATTHEW N.'s profile image
MATTHEW N. 
on Birdeye

3 years ago

Loan officer, Lauren, was very helpful and quick to respond. 

Ashley M.'s profile image
Ashley M. 
on Birdeye

3 years ago

My loan closer was very thorough with me and made the process very smoothly for me. 

Renee M.'s profile image
Renee M. 
on Birdeye

3 years ago

Solutions being provided sooner rather than later, and those said solutions being accomplished by the lender rather than myself having to do legwork each and every day, throughout the day to keep it moving forward. Otherwise, the lending agent was down to earth and easy to talk to. Lastly, a change in advice was experienced putting me in a position that I otherwise would not have been in. 

Michael R.'s profile image
Michael R. 
on Birdeye

3 years ago

Icenia and Everardo responded to communications clearly and effectively. I was kept up to date during the process. Everything went great! 

MICHELLE M.'s profile image
MICHELLE M. 
on Birdeye

3 years ago

First please know loan offOver Angie Wu was AMAZING! processor icenia Davis did her best and was pleasant. the process took too long, closing cancelled 3 times due to lack of info. ms Davis clearly was too busy and It took her days often to get back to me. I was an existing client of 7 years and never missed a payment. I should have been an easy Close. The inability to speak directly to a person was frustrating. Example at 430CST the night before the closing they were just verifying my employm 

Lisa M.'s profile image
Lisa M. 
on Birdeye

3 years ago

Even though they were incredibly busy, they made an effort to make sure I was informed. I’m glad I only had one contact, which is rare for large companies. There was one snafu with my property being mistakenly classified as being in a flood zone but they handled it immediately with no back and forth. And I got money back, win-win for me. Closing took awhile, but again with the rates being so low, they are overloaded and that was to be expected. 

SHAUN K.'s profile image
SHAUN K. 
on Birdeye

3 years ago

Prompt communication. Thanks for the help! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.