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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very professional and courteous at all times, kept us informed every step of the process, simply put:(Painless), Thanks for Everything
Promptly communicated with agent.
I received quick approval and instruction from all PennyMac staff. Even the attorney was flexible and helpful. I appreciated how quick and straight-forward was.
Had a great experience on refinancing our home thru penny mac. Even with COVID they were able to accommodate all my requests and everyone I worked with was courteous and professional.
5 stars
Mistakes were made on the paperwork during the process that caused extra steps, and increased stress.
Once I transitioned from Derek to Glenn, the communication was poor. I asked Glenn a few questions regarding my old loan versus the new loan and he didnt have an answer. My old loan type was FHA or USDA versus the new loan type shows conventional. Glenn didnt know what FHA nor USDA was in order to tell me the difference. Also, I asked about the MCC credit that was on my last loan to ensure it was on the new loan as well. He referred me to servicing.
Information was not provided inaccurately. Loan officer gave me wrong information about rate and points. Also, my closing date was moved without noticing me in advance. Closing did not happen as scheduled since the attorney didn't have enough paperworks from PennyMac. It was so disorganized. In addition, the managers were not responsive neither. They gave me option to call for emergency but no one had responded to my calls. I would not recommend PennyMac for anyone.
Molly was great to work with and we love having our loan with Penny Mac. The streamline was seemless. Thank you!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,878 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.