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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our refi experience with PennyMac was quick and simple. There weren’t many hoops to jump through and we were kept well informed along the way. Three weeks start to finish and all done electronically. Closing took place in our home. You truly can’t go wrong with Brent Kapaun and his team at PennyMac!
Excellent communication and follow up
I had a great experience with my PennyMac refinance. They made the process quick and easy and explained each step along the way very clearly. I would recommend them with great confidence to anyone who needs help with the home loan process.
Great customer Service
My answers are NOT a reflection of Ms. Christmas, she was very helpful and a pleasure to work with. This process took extremely long. Information was not communicated between PennyMac processors. I had to have my credit ran 2x, and my home appraisal almost expired. The only saving grace for this process was my title company pulling through last minute, a company I picked myself. I am thankful that my loan is closed, but I feel PennyMac couldn't care less about me and is very very unorganized.
The refinance process took forever. At one point, I almost wanted to cancel it. There was a bit a miscommunication between Penny Mac representatives. However, it was cleared up in the end.
Thank you everything went well.
Jenny was very pleasant and informative! If she said she would call, she did. She is definitely an asset to PennyMac!
Since the moment we were contacted by an agente, we felt confident that we were in good hands. They answered all our questions and made the process really smooth. They do not waste your time requesting unnecessary documents. Kami was great. I appreciate keeping us informed of the process. I also appreciate how the agent that conducted the closing was so courteous and took sanitary precautions seriously.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.