PENNYMAC

MICKEY S. 

on Birdeye

5 years ago

Loan process was all online ; A few phone calls at home and signing at closing was at home : It was a great experience. 

DEBRA J. 

on Birdeye

5 years ago

Jenny was completely helpful in facilitating the loan process. She was attentive and accessible if I had questions or concerns. Most importantly, Jenny kept me posted to the status of the loan through out the process. Thank you for all your assistance. Debra 

Lisa P. 

on Birdeye

5 years ago

Jazmyne went above and beyond to make my experience a good one. She was very helpful and I am very pleased 

Howard A. 

on Birdeye

5 years ago

Quick work and very ice to work with! 

Shawn S. 

on Birdeye

5 years ago

Everything about this process was great. The team of staff assigned to work with us were professional and very supportive. Our initial loan officer, Keith, was especially helpful in that he communicated things very clearly to us and really went to bat for us to help us with our needs. We would definitely recommend Penny Mac to any of our friends and family. 

Sean K. 

on Birdeye

5 years ago

Very fast and professional. Online process was easy and fast. 

LONNIE Gilmore J. 

on Birdeye

5 years ago

I received quick approval and instruction from all PennyMac staff. Even the attorney was flexible and helpful. I appreciated how quick and straight-forward was. 

David B. 

on Birdeye

5 years ago

Specialists are great and keep you updated and are very kind. It takes a long time to refinance though so keep that in mind as you might have to supply more than 1 current pay stub. The website is easy to navigate where you upload documents. 

Rafael Molina J. 

on Birdeye

5 years ago

Had a great experience on refinancing our home thru penny mac. Even with COVID they were able to accommodate all my requests and everyone I worked with was courteous and professional.