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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
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Dianne I.'s profile image
Dianne I. 
6 years ago

Kyle was amazing! Answered all my questions and was very patient with me, the whole process seemed overwhelming at first but once we started messaging he made me feel very comfortable with the entire procedure. A very satisfied customer! 

Gisela K.'s profile image
Gisela K. 
6 years ago

not increased your rate from 3.275 to 3.675 

Howard A.'s profile image
Howard A. 
6 years ago

Quick work and very ice to work with! 

Shawn S.'s profile image
Shawn S. 
6 years ago

Everything about this process was great. The team of staff assigned to work with us were professional and very supportive. Our initial loan officer, Keith, was especially helpful in that he communicated things very clearly to us and really went to bat for us to help us with our needs. We would definitely recommend Penny Mac to any of our friends and family. 

Lance J.'s profile image
Lance J. 
6 years ago

The refinance process with PennyMac was so easy! They took the time to answer our questions promptly. The website portal was easy to use. We did everything online and they sent a notary for closing. I would definitely recommend PennyMac. Their agents are professional, knowledgeable, and the process was exactly within the timeframes expected. Thank you PennyMac! 

YONG P.'s profile image
YONG P. 
6 years ago

Promptly communicated with agent. 

LONNIE Gilmore J.'s profile image
LONNIE Gilmore J. 
6 years ago

I received quick approval and instruction from all PennyMac staff. Even the attorney was flexible and helpful. I appreciated how quick and straight-forward was. 

David B.'s profile image
David B. 
6 years ago

Specialists are great and keep you updated and are very kind. It takes a long time to refinance though so keep that in mind as you might have to supply more than 1 current pay stub. The website is easy to navigate where you upload documents. 

Rafael Molina J.'s profile image
Rafael Molina J. 
6 years ago

Had a great experience on refinancing our home thru penny mac. Even with COVID they were able to accommodate all my requests and everyone I worked with was courteous and professional. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.