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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a very streamlined, professional and pleasant experience dealing with PennyMac Loans. I was already a satisfied customer when I decided to look into refinancing my mortgage. As soon as I submitted my online request, their representatives got right back to me with follow-up phone calls and emails. Communication was excellent. I was never left in the dark about what I needed to do and when I needed to do it. I am thankful to Mr. Brent Kapaun for his professionalism and coaching throughout.
No communication with Miss Payton I asked for a call back several times never heard anything at all she kept requesting the same documents over and over and over again which were not needed very very poor communication would not recommend Pennymac to do a refi at all she needs to go find another job
Easiest refi ever!
My experience with Gary Sahakian was top notch. Had questions answered and process explained. My experience with Cheree Payton was also pleasant and she explained the process and how when to expect closing. She too answered the few questions i had.
My loan officer was great communicator
We are very happy with the final outcome of our refinance. Took a little longer than expected but otherwise we are very happy.
PennyMac made the process easy. Communication was hard sometimes with getting an official closing date due to Covid-19. Once that was in order it was smooth. THANK YOU
Great, positive customer service.
We had a smooth process as we refinanced our home.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,878 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.