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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
More communications confirming settle date and time. More information about when closing checks would be sent and finally more timely copies of document sent to customer. I still have not received documents. Closing agent was late for appointment.
Excellent communication and follow up
I had a great experience with my PennyMac refinance. They made the process quick and easy and explained each step along the way very clearly. I would recommend them with great confidence to anyone who needs help with the home loan process.
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This is my second transaction with PennyMac and I'm very pleased with their service and specially the rates, also their customer's website is very useful, thank you for helping me refinance my home loan at the best rate in the market.
Everything went smooth.
The refinance process took forever. At one point, I almost wanted to cancel it. There was a bit a miscommunication between Penny Mac representatives. However, it was cleared up in the end.
Jenny was very pleasant and informative! If she said she would call, she did. She is definitely an asset to PennyMac!
Since the moment we were contacted by an agente, we felt confident that we were in good hands. They answered all our questions and made the process really smooth. They do not waste your time requesting unnecessary documents. Kami was great. I appreciate keeping us informed of the process. I also appreciate how the agent that conducted the closing was so courteous and took sanitary precautions seriously.
PENNYMAC has a 4.5 star rating with 6,878 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.