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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This process started with Will Hang who walked me through the entire process and like a relay team, passed the baton to Macy Brown who carried me across the finish line. Great team work, quick responses to every question. Accurate estimates and forecasts, meet or exceeded every commitment. Interestingly, this was going on when the entire country was interested and inquiring about refinancing and they made me feel as if I was their only client. PennyMac provides Super Service!
Nick was great to work with!
Overall smooth process!
Everyone was very responsive and answered my questions. This process was painless.
No problem hank you
We switched people we were dealing with multiple times. Each time it was unclear whether the new person knew what was going on with our loan. There were gaps in communication between people. One of the loan processors was completely unable to answer any of my questions and just kept telling me the questions would be answered at a future step. When the notary arrived at our house for closing, the paperwork was incorrect and it took over an hour to get someone on the phone to address the issues
0
Despite everything done online and remote, the process went quite smooth even though a bit delayed
From start to finish, all representatives were attentive, helpful and clear on all steps throughout the entire process. Closed on re-fi ahead of schedule. Very satisfied with service and support. Thank you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,880 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.