PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,886 reviews
Select a rating
Henry W.'s profile image
Henry W. 
5 years ago

The entire process was concluded in a timely manner and the projections that were quoted to me prior to commencing were accurate or even better. Lauren was courteous, professional and very knowledgeable and kept me updated all the way. Keep it up and thank you! 

Jose Sosa J.'s profile image
Jose Sosa J. 
5 years ago

Great service during the whole process and I was kept updated on a weekly basis. The process took a reasonable amount of time, and I was informed on what was needed for the closing. 

David P.'s profile image
David P. 
5 years ago

It was a pleasure working with PennyMac to refinance for a lower interest rate. All my questions and concerns were answered promptly. 

Michael T.'s profile image
Michael T. 
5 years ago

This process started with Will Hang who walked me through the entire process and like a relay team, passed the baton to Macy Brown who carried me across the finish line. Great team work, quick responses to every question. Accurate estimates and forecasts, meet or exceeded every commitment. Interestingly, this was going on when the entire country was interested and inquiring about refinancing and they made me feel as if I was their only client. PennyMac provides Super Service! 

Sean G.'s profile image
Sean G. 
5 years ago

Nick was great to work with! 

SAMUEL S.'s profile image
SAMUEL S. 
5 years ago

The process just took too long and the agent didn't communicate often with me. But Overall it got done. 

DWIGHT S.'s profile image
DWIGHT S. 
5 years ago

PennyMac made the refi process simple and easy! Macy Brown did an exceptional job with communication and assistance. Thanks to the entire team!!! Best wishes!!! 

Emily I.'s profile image
Emily I. 
5 years ago

Our documents were not ready for the notary on our expected closing date. Additionally, the multiple requests for documents after we had already sent them in were sometimes frustrating. More streamlined communication between parties handling the loan would have made things go more smoothly. However, Icenia Davis was incredible - any time I brought any issue to her attention, she resolved it promptly. 

ROBERT O.'s profile image
ROBERT O. 
5 years ago

The whole process was easy and simple!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,886 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.