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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
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Henry W.'s profile image
Henry W. 
6 years ago

The entire process was concluded in a timely manner and the projections that were quoted to me prior to commencing were accurate or even better. Lauren was courteous, professional and very knowledgeable and kept me updated all the way. Keep it up and thank you! 

Jose Sosa J.'s profile image
Jose Sosa J. 
6 years ago

Great service during the whole process and I was kept updated on a weekly basis. The process took a reasonable amount of time, and I was informed on what was needed for the closing. 

David P.'s profile image
David P. 
6 years ago

It was a pleasure working with PennyMac to refinance for a lower interest rate. All my questions and concerns were answered promptly. 

Michael T.'s profile image
Michael T. 
6 years ago

This process started with Will Hang who walked me through the entire process and like a relay team, passed the baton to Macy Brown who carried me across the finish line. Great team work, quick responses to every question. Accurate estimates and forecasts, meet or exceeded every commitment. Interestingly, this was going on when the entire country was interested and inquiring about refinancing and they made me feel as if I was their only client. PennyMac provides Super Service! 

Sean G.'s profile image
Sean G. 
6 years ago

Nick was great to work with! 

CARA B.'s profile image
CARA B. 
6 years ago

We switched people we were dealing with multiple times. Each time it was unclear whether the new person knew what was going on with our loan. There were gaps in communication between people. One of the loan processors was completely unable to answer any of my questions and just kept telling me the questions would be answered at a future step. When the notary arrived at our house for closing, the paperwork was incorrect and it took over an hour to get someone on the phone to address the issues 

SUJIT R.'s profile image
SUJIT R. 
6 years ago

trouble-free experience!. Thanks for making this process smooth. 

Heriberto P.'s profile image
Heriberto P. 
6 years ago

Fast and simple 

AGUSTIN GARCIA S.'s profile image
AGUSTIN GARCIA S. 
6 years ago

I’m glad that I did my refinance with Penny Mac, Because everting was more easy, than any other different bank. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.