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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
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Corey R.'s profile image
Corey R. 
6 years ago

0 

SAMUEL S.'s profile image
SAMUEL S. 
6 years ago

The process just took too long and the agent didn't communicate often with me. But Overall it got done. 

Malisa G.'s profile image
Malisa G. 
6 years ago

Antonio was very helpful, always kept me updated and closed on my refinance on time with no issues! I would highly recommend penny Mac to anyone looking to refinance or new mortgage loans. Thank you for being so great and making my experience easy and stress free!! 

Joseph S.'s profile image
Joseph S. 
6 years ago

PennyMac is the best loan service we have ever dealt with. 

DWIGHT S.'s profile image
DWIGHT S. 
6 years ago

PennyMac made the refi process simple and easy! Macy Brown did an exceptional job with communication and assistance. Thanks to the entire team!!! Best wishes!!! 

Shane R.'s profile image
Shane R. 
6 years ago

Great job overall, a couple name misspellings on closing documents, but otherwise flawless. 

JAMES A.'s profile image
JAMES A. 
6 years ago

From start to finish, all representatives were attentive, helpful and clear on all steps throughout the entire process. Closed on re-fi ahead of schedule. Very satisfied with service and support. Thank you. 

Emily I.'s profile image
Emily I. 
6 years ago

Our documents were not ready for the notary on our expected closing date. Additionally, the multiple requests for documents after we had already sent them in were sometimes frustrating. More streamlined communication between parties handling the loan would have made things go more smoothly. However, Icenia Davis was incredible - any time I brought any issue to her attention, she resolved it promptly. 

ROBERT O.'s profile image
ROBERT O. 
6 years ago

The whole process was easy and simple!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.