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3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything went really well with my refinance. There was a little confusion regarding some documents and whether they were needed or not but other than that it all went smooth. During such a huge refinance boom it’s to be expected that there might be a snag or two but the loan closed on time so that’s all that really matters. I was an escrow closer for 15 years so I’m familiar with the process but I think if I was inexperienced I might have needed a little more communication.
The process just took too long and the agent didn't communicate often with me. But Overall it got done.
Antonio was very helpful, always kept me updated and closed on my refinance on time with no issues! I would highly recommend penny Mac to anyone looking to refinance or new mortgage loans. Thank you for being so great and making my experience easy and stress free!!
PennyMac is the best loan service we have ever dealt with.
PennyMac made the refi process simple and easy! Macy Brown did an exceptional job with communication and assistance. Thanks to the entire team!!! Best wishes!!!
Great job overall, a couple name misspellings on closing documents, but otherwise flawless.
Our documents were not ready for the notary on our expected closing date. Additionally, the multiple requests for documents after we had already sent them in were sometimes frustrating. More streamlined communication between parties handling the loan would have made things go more smoothly. However, Icenia Davis was incredible - any time I brought any issue to her attention, she resolved it promptly.
trouble-free experience!. Thanks for making this process smooth.
I’m glad that I did my refinance with Penny Mac, Because everting was more easy, than any other different bank.
PENNYMAC has a 4.5 star rating with 6,878 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.