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PENNYMAC

4.5

About this business

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,885 reviews
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Prasanna R.'s profile image
Prasanna R. 
6 years ago

The amount of time taken to close the refinance was ~3 months- understand there is some impact from COVID - but this is totally unacceptable. I am not happy with some of the charges that were included in closing - this was supposed to be a zero closing loan but there were a few that were included and not mentioned to me. Same documents were requested several times and there was lot of confusion. .. 

Joseph H.'s profile image
Joseph H. 
6 years ago

Things moved quickly and all requests were clear. I had a good understanding of the process and timelines. 

CLINTON B.'s profile image
CLINTON B. 
6 years ago

Lauren was a huge help! She always called back or had someone contact me if she didn’t know the answer to a question. She was kind, professional and as timely as she could be! I appreciated her so much during the loan process. 

Mary R.'s profile image
Mary R. 
6 years ago

REFI went very smoothly. Good service! 

Andrew P.'s profile image
Andrew P. 
6 years ago

Professional and courteous. Answered questions I had and helped the process! 

Robert B.'s profile image
Robert B. 
6 years ago

Great service 

Andrew M.'s profile image
Andrew M. 
6 years ago

The whole process was easy breezy. Great communication with Molly. 

Kevin C.'s profile image
Kevin C. 
6 years ago

I had a great experience refinancing our home. It was very easy and straight forward. We didn't have any hiccups or unexpected charges/fees. Would recommend PennyMac to anyone trying to buy or refinance their home. 

Michael F.'s profile image
Michael F. 
6 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,885 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.