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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went really well with my refinance. There was a little confusion regarding some documents and whether they were needed or not but other than that it all went smooth. During such a huge refinance boom it’s to be expected that there might be a snag or two but the loan closed on time so that’s all that really matters. I was an escrow closer for 15 years so I’m familiar with the process but I think if I was inexperienced I might have needed a little more communication.
Despite everything done online and remote, the process went quite smooth even though a bit delayed
The amount of time taken to close the refinance was ~3 months- understand there is some impact from COVID - but this is totally unacceptable. I am not happy with some of the charges that were included in closing - this was supposed to be a zero closing loan but there were a few that were included and not mentioned to me. Same documents were requested several times and there was lot of confusion. ..
Things moved quickly and all requests were clear. I had a good understanding of the process and timelines.
Lauren was a huge help! She always called back or had someone contact me if she didn’t know the answer to a question. She was kind, professional and as timely as she could be! I appreciated her so much during the loan process.
REFI went very smoothly. Good service!
Professional and courteous. Answered questions I had and helped the process!
Great service
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,885 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.