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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Weston B.'s profile image
Weston B. 
on Birdeye

3 years ago

My PennyMac team was fast, accurate, and responsive. They executed way above my expectations from start to finish. I definitely recommend PennyMac to anyone looking to obtain a mortgage. John and Cheree are outstanding, down to earth people! 

PRISCILLA B.'s profile image
PRISCILLA B. 
on Birdeye

3 years ago

Kelsey was very polite and professional as well as personable. She made a really overwhelming process smoother for me taking the time to frequently check in, answering all questions promptly and seeking addition support when I had questions she needed to research more . She was quick to route me to the right person if she didn’t have the answer. She was very detailed and concise and communication was great throughout the process. 

REX M.'s profile image
REX M. 
on Birdeye

3 years ago

lack of responsiveness 

Shari N.'s profile image
Shari N. 
on Birdeye

3 years ago

Kelly was great! She kept in constant communication with me. She made me feel confident that things were going in the right direction. Her attitude was refreshing! If you need a closing specialist, you would be lucky to have her! 

MICHELE M.'s profile image
MICHELE M. 
on Birdeye

3 years ago

If it weren’t for Raveena, we would have went with another lender. Raveena was able to answer all of our questions and kept us up to date with the status of our loan. Any issues that came up, she escalated and made sure we were satisfied with the results. Raveena went above and beyond and was a true pleasure to work with. 

Siobhan N.'s profile image
Siobhan N. 
on Birdeye

3 years ago

Great refinance experience. Everything clearly explained and fast closing. 

Krishna K.'s profile image
Krishna K. 
on Birdeye

3 years ago

Kami went above & beyond to save me money, give me a better deal & retain me as her client. I had signed closing with another mortgage company because of the delay. On informing her she roped in a Sales Manager who broke down costs & explained to me why I should remain with PennyMac. The process again got delayed & she pulled in her direct Boss to call me & confirm the reason for the delay. Overall an amazing experience. Kami is your great asset, nurture her. 

AMY S.'s profile image
AMY S. 
on Birdeye

3 years ago

Corey Golden provided excellent service. Kami provided good service UNTIL she was "out" -file fell thru cracks, docs submitted re-requested, "incomplete status" -docs not relevant requested again, held up process. I am a 0.3% owner-billion dollar company & receive a K1 not W2 & $750,000/yr. They requested my company bank statements, financial statements, contracts, etc., like I was a >25% owner-stalled my loan out. FRUSTRATING! SOLUTION-have a process to cover accounts when loan processor leave 

KASSAHUN B.'s profile image
KASSAHUN B. 
on Birdeye

3 years ago

Great service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.