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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We were amazed by how fast and easy it was to refinance our home through Pennymac. We would recommend them to anyone.
Quick and painless process.
Well I guess with the situation the way it is now with the Corona Virus. It’s caused a lot of things not to go so smooth when trying to take care of business. I prefer to do business face to face. But it is what it is!
Nichole was kind and understand through the whole process. She was able to accommodate to meet our needs (especially with the closing date). It was a pleasure to work with her!
The process took a long time to get to the signing stage. The first signing apt was missed by the document person. Left numerous messages with Kami about the missed apt and received no response. Called Kami's manager and no response (left VM). When I did get a hold of Kami she behaves as though she didn't know what was going on. I must have left 4 VMs. She had to have known!
The loan refi app process was very disappointing. Denied because the appraisal was never submitted but done/paid for. Assigned a new agent, Raveena, who promised to communicate at least weekly but failed to do so. After over 65 days of waiting, emailing and calling, the loan was approved by email. Paperwork sent late to CPO, so more waiting. Closing date was set and didn't occur because agent didn't show!Got a call back a week later trying to justify the title co! Finally closed week later.
Jose A chavarria very good
Called to see what the fuss was with these “record low” interest rates and wether it would be beneficial to refinance. Received an amazing deal cutting the total amount of my loan in half with new interest and a better shorter term. 5/5 would recommend
The officers were always ready to help and answer all questions. Very nice!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,886 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.