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PENNYMAC
- Mortgage Lenders
- Roseville, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great support and customer service, it took a little bit more time than expected but overall I'm very satisfied with the process.
Quick and painless process.
I was very pleased with the whole process, it was short , easy and fast!! I started the application on the phone and the loan officer gave me al the information need it and options to for my loan. Me Benyo was very professional through the process. Also Mrs Carmelita Villarreal ( loan processor) was very accesible at all times responding to all my question regarding the loan. I definitely will recommend Penny Mac to my family and friends regarding for any financial services.
Well I guess with the situation the way it is now with the Corona Virus. It’s caused a lot of things not to go so smooth when trying to take care of business. I prefer to do business face to face. But it is what it is!
The loan refi app process was very disappointing. Denied because the appraisal was never submitted but done/paid for. Assigned a new agent, Raveena, who promised to communicate at least weekly but failed to do so. After over 65 days of waiting, emailing and calling, the loan was approved by email. Paperwork sent late to CPO, so more waiting. Closing date was set and didn't occur because agent didn't show!Got a call back a week later trying to justify the title co! Finally closed week later.
Called to see what the fuss was with these “record low” interest rates and wether it would be beneficial to refinance. Received an amazing deal cutting the total amount of my loan in half with new interest and a better shorter term. 5/5 would recommend
The officers were always ready to help and answer all questions. Very nice!
Great experience with Icenia! She was extremely helpful and informative in all aspects of our refi. Highly recommend PennyMac!
Communications were great. Carmaletta was great. The only thing that was requested that I haven’t got an answer on was Whether or not I got a copy of the title search.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 6,878 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.