PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
Select a rating
Gary B.'s profile image
Gary B. 
on Birdeye

3 years ago

Everything past the original sales person Eddie Manchura who was super to work with while he was making the sale. It was very unprofessional, poorly processed, I never even talked to Kelly Lang until days before my closing was to take place. The signing agency you use is a joke. Amrock?It took 3 attempts to get that done I was ready to cancel the whole thing. You wasted two of my days and I felt like I should be getting paid not you. I like PennyMac, but I would not recommend them to my kids 

Lucia T.'s profile image
Lucia T. 
on Birdeye

3 years ago

I have been with PennyMac for 3 years now and never had a problem. I even refinance my home i did not take much time and it was fast and easy with the help from my loan person Thanm You and to many more Years!❤ 

Jill D.'s profile image
Jill D. 
on Birdeye

3 years ago

We were told at our closing we should not make any mortgage payments until November. Our new loan coupons should be arriving by then for the new payment....but in the meantime I’m getting emails and phone calls asking why I haven’t paid my mortgage? And the payout check has yet to be received and we closed on the loan 9/1/2020, three weeks ago. Just concerned we have been taken for a scam or a ride? 

Joylin H.'s profile image
Joylin H. 
on Birdeye

3 years ago

My PennyMac team communicated, returned calls and emails promptly providing an overall good refinancing experience. 

Kathryn W.'s profile image
Kathryn W. 
on Birdeye

3 years ago

We are still waiting for Edward Munoz to return our calls and answer our questions via email. 

ADAIR G.'s profile image
ADAIR G. 
on Birdeye

3 years ago

Pretty easy process. Minimal work on my end. 

Lauren S.'s profile image
Lauren S. 
on Birdeye

3 years ago

It wasn’t a perfect experience but Nichole was so prompt with communication and follow up that she helped alleviate the hiccups. 

JAKE R.'s profile image
JAKE R. 
on Birdeye

3 years ago

great 

Jeffress G.'s profile image
Jeffress G. 
on Birdeye

3 years ago

Everything was fine and as long as I could figure out how to take pictures of documents email it to myself and then download to the site, it worked. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.