PENNYMAC

HITENDRA R. 

on Birdeye

5 years ago

Great 

DAVID Mitchell J. 

on Birdeye

5 years ago

Great communication and timely action 

Brian M. 

on Birdeye

5 years ago

We were told in the beginning that at time of closing we would basically be paying our house payment as the closing costs. Well, when the time came to close we had already made our house payment for the month (Sept 2020) and we were told closing costs were going to be approx $1,400 on top of what we already paid for our house payment. We called and emailed asking for clarification prior to closing, with no response. The whole experience was great until that part. 

Vitor S. 

on Birdeye

5 years ago

Mrs. Christmas did a great job and kept a very good communication, i just believe was missing communication between the Title Company hired and Pennymac that made this process take so long. Almost three months since I request and final closing. Closing date was changed three times. Over all I rate for Mrs. Christmas and Pennymac a very good job. 

CHRISTOPHER C. 

on Birdeye

5 years ago

Great experience, fast and personable 

ANTONIO S. 

on Birdeye

5 years ago

The process was very organized taking in consideration the critical moments that we are facing with the COVID 19 pandemic. It was a good experience working with MacTeam. Thanks 

Latoya L. 

on Birdeye

5 years ago

I contacted my loan officer many times, but he never responded. 

Harrison O. 

on Birdeye

5 years ago

Easy process. No frills/no hidden costs. Everything that was explained on day 1 was the same at closing. ONLY thing that needs to be improved is communication. A couple of hiccups there, but nothing that derailed me or the process. Appreciate the team that assisted us. 

AZIZ W. 

on Birdeye

5 years ago

Lauren was very knowledgeable and accommodating.