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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Andrew C.'s profile image
Andrew C. 
on Birdeye

3 years ago

The whole process to refinance was very timely. I would recommend the PennyMac team to anyone, especially friends and to consider PennyMac first for quality and professional service. 

Samantha S.'s profile image
Samantha S. 
on Birdeye

3 years ago

The process was quick and easy. Every step was communicated well and the people I interacted with went out of their way to be helpful. 

Robby R.'s profile image
Robby R. 
on Birdeye

3 years ago

Communication at closing was not timely and did not meet expectations. We were notified the day of scheduled signing or day before that our employers had not responded to employment confirmation requests and this had our signing rescheduled. For one of the times, I got notice from our ServiceLink notary and not from our PennyMac loan officer at all just a few hours before our scheduled signing. Aubrey ended up responding us after hours and we really appreciated him. 

KRISTINA D.'s profile image
KRISTINA D. 
on Birdeye

3 years ago

Communication was fantastic! Quick and efficient from beginning to end. Thank you Anthony and my MAC team for making this such an easy process. 

DORIS S.'s profile image
DORIS S. 
on Birdeye

3 years ago

Missed first closing date. Preliminary closing documents were not accurate enough. Experienced delay in responding to questions. No one covered for loan officer when he had a family emergency. 

Robert H.'s profile image
Robert H. 
on Birdeye

3 years ago

It was all good, thanks!  

Shannon O.'s profile image
Shannon O. 
on Birdeye

3 years ago

Thanks for making the process fast and easy. 

Adler D.'s profile image
Adler D. 
on Birdeye

3 years ago

Overall it was a great experience from the loan application to closing. My loan processor is always answered or returned my calls and answered my questions. 

Jeffrey T.'s profile image
Jeffrey T. 
on Birdeye

3 years ago

NA 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.