PENNYMAC

HITENDRA R. 

on Birdeye

6 years ago

Great 

Brian M. 

on Birdeye

6 years ago

We were told in the beginning that at time of closing we would basically be paying our house payment as the closing costs. Well, when the time came to close we had already made our house payment for the month (Sept 2020) and we were told closing costs were going to be approx $1,400 on top of what we already paid for our house payment. We called and emailed asking for clarification prior to closing, with no response. The whole experience was great until that part. 

Vitor S. 

on Birdeye

6 years ago

Mrs. Christmas did a great job and kept a very good communication, i just believe was missing communication between the Title Company hired and Pennymac that made this process take so long. Almost three months since I request and final closing. Closing date was changed three times. Over all I rate for Mrs. Christmas and Pennymac a very good job. 

CHRISTOPHER C. 

on Birdeye

6 years ago

Great experience, fast and personable 

FRED R. 

on Birdeye

6 years ago

Easy, Simple, Quick Refi 

Dianna B. 

on Birdeye

6 years ago

Kyle was absolutely wonderful! All of my questions were answered expeditiously! I called, he called back. I sent an email, he responded the same day. Please note, I reached out before and after traditional business hours. I would recommend Kyle to my friends. He is very responsive and very professional. He made me feel I was his only client! 

Sunday A. 

on Birdeye

6 years ago

Maxwell Mitchell was extremely pleasant to work with. He took the time to respond and answer all my questions. Great customer service. 

Elizabeth G. 

on Birdeye

6 years ago

Easy process and had questions answered promptly. Overall great experience 😃 

Sharon C. 

on Birdeye

6 years ago

Improved communication from the title company, to Max.