PENNYMAC

FRED R. 

on Birdeye

5 years ago

Easy, Simple, Quick Refi 

Dianna B. 

on Birdeye

5 years ago

Kyle was absolutely wonderful! All of my questions were answered expeditiously! I called, he called back. I sent an email, he responded the same day. Please note, I reached out before and after traditional business hours. I would recommend Kyle to my friends. He is very responsive and very professional. He made me feel I was his only client! 

CYNTHIA B. 

on Birdeye

5 years ago

Regina law always call me back in a prompt manner 

Andrea A. 

on Birdeye

5 years ago

From the beginning of the process to the end, everyone involved took their time to explain the process to me. Whenever I had questions, they were answered in a timely manner. I had a great experience! 

Peter H. 

on Birdeye

5 years ago

Documents weren't ready at time of scheduled close. Notary had to cancel appointment. It was supposed to be for 10:00AM EST. Was contacted by a different notary later in the afternoon trying to reschedule. I knew the date of close was critical so I agreed and we closed at 6:30PM (on a Friday). That's really my only complaint. Otherwise the service was excellent. Documentation was 99% accurate and explanations given were easy to understand and relevant. 

Jorge S. 

on Birdeye

5 years ago

Had a great experience with the whole PennyMac Team. Great company to have your home loan with. 

Jacob S. 

on Birdeye

5 years ago

Jami manning was great to deal with! She was polite and very responsive to all of our Annoying questions. Thanks for everything Jami. Tiffany Tyson-Jones was also great deal deal with. Over all great experience. 

Kevin E. 

on Birdeye

5 years ago

Good job 

THOMAS W. 

on Birdeye

5 years ago

Brent was very informative and responsive