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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3013 Douglas Boulevard, Ste. 200, 250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.56,893 reviews
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Robert S.'s profile image
Robert S. 
on Birdeye

3 years ago

Issues with closing dates and paper work. 

DARYL W.'s profile image
DARYL W. 
on Birdeye

3 years ago

Considering covid in the process it was a pleasantly pleasing process 

CYNTHIA B.'s profile image
CYNTHIA B. 
on Birdeye

3 years ago

Regina law always call me back in a prompt manner 

LIAN Rose R C.'s profile image
LIAN Rose R C. 
on Birdeye

3 years ago

It was a great decision that i chose to refinance with PennyMac. The whole experience was very smooth, from getting a quote to closing. Kyle was very prompt in keeping me updates and answering all my questions throughout the process. It was a pleasure working with the whole MAC team and i look forward to working with them again in the future. 

MIKE D.'s profile image
MIKE D. 
on Birdeye

3 years ago

Regina was fine. The rest of the system was very slow and I don’t believe Regina was always supported in the way she should have. 3 months for a refi with no appraisal, no tax docs etc is unacceptable. 

Jonathan D.'s profile image
Jonathan D. 
on Birdeye

3 years ago

Jason was very helpful and patient with all the questions I had. He also responded to me when I had questions very quickly. Great service! 

ROBERT B.'s profile image
ROBERT B. 
on Birdeye

3 years ago

The refinance process was well explained and all my questions were answered promptly. I received a very competitive rate and I would definitely recommend PennyMac. 

Danny I.'s profile image
Danny I. 
on Birdeye

3 years ago

I had been with PennyMac for a few years now and the staff are all friendly, professionals, and very helpful. Anthony Torres was great and very helpful, great on projected time for closure of my loan application. Everything he said was right on the money. This is the first time I refinance that I did not have any issues. It was all great I will definitely refer my friends, family & parishioners to PennyMac. Thanks 🙏 

Aaron S.'s profile image
Aaron S. 
on Birdeye

3 years ago

It took more than 2 months to effectively refinance from beginning to closing. Other than the fact that it took so long, and that contact information for reaching specific people at times was confusing, I would like to give serious accolades to Phil Sandstrom and Michael Felton for their knowledge, outstanding customer service, and incredible amount of poise and patience with me as a frustrated customer wanting to get the process over after waiting so long. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 6,893 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.